All Other Escalations

Use this form for escalations and requests OTHER THAN:

Customer and Provisioning Escalations
Stock Escalations
Vodafone Branded Stores not able to offer the required level of service feedback
Channel Manager Audit 2015

For these types of requests/escalations please find the relevant form on the Mo's Extranet

Your Details

This escalation comes from:

Escalation raised by staff member:

First Name

Last Name

Last name

Best contact number:

Type

What are you trying to do?

Order Type

Change Store Details

Please choose the option which most closely matches what you need to do: (please select 'make more changes' link to enter multiple changes)

Provide as much detail as possible:

What is the New Store Address?

What is the New Store Phone Number?

What is the New Store Fax Number?

What is the new FALLBACK SMS Number?

What is the New CREDIT SMS Number?

If you have a new picture for the Mo's Website please upload it here:

Order Store Fittings

You can view all items in our Catalogue

You can order any number of different items by clicking the 'Order More Store Fittings' link multiple times

What would you like to order?

You can view all these items in the Mo's Catalogue on the Mo's Extranet

How Many of this item would you like to order?

Order Uniforms and Badges

Uniform Prices

VF Long Sleeve Shirt - $35

VF Polo - $30

VF Maternity Shirt - $30

VF Winter Jacket - $66

Name Badges - $5.50

You can order any number of different items by clicking the 'Order More Uniforms or Badges' link multiple times

What would you like to order?

Size

Quantity

Name the Staff member the uniform is for (for retail invoicing only)

Order Vitag Handset Fittings

To order Vitag fittings please...

Upload a photo of the item you wish to order
Explain why you need a replacement item and
Tell us how many of the item you require

You can order any number of different items by clicking the 'Order More Vitag Handset Fittings' link multiple times.

What would you like to order? (Upload photo of fitting for replacement)

Why do you need this item replaced?

How many replacements do you need?

More Attachments (if required)

Attachment 1

Attachment 2

Attachment 3

Comments

any further comments?

Contact Information