4 - Planning, Technology & Administration
4.1 GOALS AND STRATEGIC PLAN
Does your organization have short-term goals and a recent longer-term
business or strategic plan in place? Does your leadership regularly monitor and
report to staff and board on progress toward its goals?
4.2 PROGRAM EFFECTIVENESS
Note: Program evaluation often uses methods such as a logic model, a
theory of change or an outcome framework.
Can your organization evaluate and measure the effectiveness of its programs
in solving the problem your organization exists to
Do you collect and analyze appropriate community input and data and integrate
your analysis into organizational decision-making and advocacy?
4.3 EMERGENCY PLAN
your organization have an up to date written agency emergency plan?
staff fully informed about the plan?
Is staff given information on emergency
preparedness for home and office?
4.4 EMERGENCY INFORMATION, GO-KIT AND PROVISIONS
Note: GO-KIT is a file box or folder with the organization’s most important
information in print form.
Can multiple people access online storage for
emergency contact information, confidential client information and other
documents needed in an
Is there a Go-Kit with critical information and documents including emergency
contact information for staff and regular in-office volunteers?
Is a duplicate
Does the organization have at least 3 days of provisions?
Note: Technology infrastructure refers to computers, servers, mail
systems, software, network, internet speed etc.
Does your current technology infrastructure support
effective day-to-day work?
4.6 SECURITY AND DISASTER RECOVERY
examples of security measures: passwords for computers, Wi-Fi connections, and
network access. Anti-virus software. Backups of electronic files. Paper
files kept in locked cabinets, etc.
Is your information secure, including your computers, network, and
electronic and paper files?
4.7 DATA COLLECTION AND MANAGEMENT
Does your organization have an effective system for collecting and managing
client, volunteer, and donor information?
Are the processes well defined and is
Are the roles among staff clear?
Does your organization have written policies for complying with regulations
governing data retention, deletion and protection for both electronic and paper
4.9 PROGRAM DATA
Does your organization have the technology necessary for managing and
reporting key data about programs and clients?
4.10 TECHNOLOGY BUDGET AND
your organization have a plan and a budget for technology maintenance and
support and for the adoption of new technology?
4.11 FILE SHARING AND
Note: Collaboration tools are Dropbox, SharePoint, OneDrive, Google Docs,
Basecamp, Slack etc.
your organization have a well-organized method for digital file storage and
sharing (in-house or cloud hosted)?
Do you use
collaboration tools to assist staff in collaborating with each other or with
4.12 RISK ASSESSMENT
Note: Examples of risks: Fraud, legal action against the
organization, physical hazards in the workplace, emergencies, loss of
Has the organization identified
Has the organization put in place policies and procedures and taken other
actions to reduce risks?
Are these regularly tested and
Does the organization have written policies that assure that the executive
and the board are behaving ethically and in compliance with the law?
Important policies include those regarding:
1) conflicts of
2) document retention,
4) inurement/private benefit.
4.14 MAINTAINING NONPROFIT AND TAX EXEMPT STATUS
Note: Mark N/A if the organization does not have state approval.
Does the organization comply with the state’s annual filing
requirements, including annual charitable solicitations registration, if funds
are solicited from the
Does the organization comply with federal annual filing requirements, such as
Form 990, 990EZ or 990-N, as applicable?
If the organization lobbies for legislation, has it considered making the