RETURN MERCHANDISE AUTHORIZATION FORM

RMA No:

This form must be filled out and returned with all parts in its original Packaging in order to be eligible for you credit. A restocking fee of 25%may apply to all returns.

In order to expedite the processing of your RMA number, please fill out this form completely. Once your RMA request is processed, we will return your form with a Return Merchandise Authorization Number via e-mail. Spectrum King will pay to ship for any units returned under warranty within 30 days of purchase. For all lights to be returned for repair after 30 days from purchase, the customer will assume full responsibility for all associated shipping costs.

We at Spectrum King LED hand build all our products with the highest quality components. We offer a 5 year mechanical warranty standard on SK140, SK402 and SK602.In the event of an RMA/Upgrade, we will do our best to turn your light around within 24 hours of receiving it however lead-times can be 3-5 business days.

Click here for printable version of this form

Please select the shipping method that best applies to you:

My light is no longer under 30 day warranty: I will ship an insured package with my light/lights to SKLED and include my tracking number and carrier provider for my RMAMy light is currently under 30 day warranty: I will use SKLED shipping method for my RMA.

Name

Phone Number

Shipping Address Line 1

Shipping Address Line 2

City

State

Postal Code

Product and Return Information

When did you originally purchase your lights?

Month:

Day:

Year:

Order No:

Customer PO:

Where did you originally purchase your lights?

OnlineDirectHydroStoreOther

Model:

Serial Number:

Please make sure to describe the issue/problem you have with the light:

More Info?

Picture when received (label, merchandise inside the box and damaged part)

SHIP ALL RETURNS TO :

SPECTRUM KING LED

Attn: Returns
9722 Topanga Canyon Blvd.

Chatsworth, CA 91311

(888)654-0737

Spectrum King will not accept any products returned without an RMA number! Please note that your RMA will expire 30 days after the issued date. If the items on this RMA are not returned within the said 30 day period this RMA will automatically be cancelled and you will need to resubmit your request for RMA.

Please DO NOT return products without this form. This may cause a delay in processing and identification. All returns must be made within 30 days of purchase.
You must contact us if returned is over 30 days old, if you wish to return any item for any reason.
All items that are shipped to you in the original packaging must be returned in the same packaging or it may not be eligible for refund. We will not be held responsible for items
damaged during returned shipping, so package appropriately. We highly recommend using a trackable shipping method when a part is returned back to us

Spectrum King LED will use the information you provide on this form to get in touch with you and to provide updates to this request.

Please let us know all the ways you would like to hear from us:

Direct EmailEmail MarketingPhoneDirect Mail

You can change your mind at any time by emailing us at info@spectrumkingled.com and stating that we may no longer email you regarding this or future requests.