What role do you play in conflict situations in your program? Do
you know how to turn a conflict situation into an opportunity for growth? This
interactive training will introduce you to a step-by-step model for reframing
conflict as well as general principles of conflict resolution.
Core Competencies Addressed
Core Knowledge Area – Interaction with
Promote meaningful engagement, leadership and guidance of the children/youth –
Entry Level, Level 1, and Partial Level 2.
Promote positive expression, interaction and group experiences between adults
and children/youth – Entry Level and Level 1.
Primary QIS Scales Addressed
Staff encourage youth to manage feelings and resolve conflicts appropriately.