Interoperability Survey
1. How do you electronically exchange patient summary records with other providers and hospitals outside your practice or medical center? Select all that apply.
Please select...
Using our EHR and sending through a HISP
Using a state or local HIE.
Using an API like FHIR
Using a health information networks (HIN) like CommonWell or Carequality
Using our EHR developer’s internal exchange network.
Not sure how our patient summary records are electronically exchanged, or we use non-‐electronic (i.e., paper) methods
2. How frequently do you electronically exchange patient summary records?
Daily
Once a Week
Once a Month
Once a Year
Never
3. How would you rate the interoperability of electronically exchanged patient summary records with other providers and hospitals outside your practice or medical center?
a. It works well, and we encounter very few interoperability issues.
b. It works, but it requires some occasional internal or external support to address various interoperability issues we encounter.
c. It largely does not work well and requires extensive on-going support to complete basic exchanges.
d. It does not work well, and in practice we are not able to regularly electronically exchange patient summary records with other providers and hospitals.
3a. If you selected b, c, or d from question 3 above, please provide the additional information:
i. C-CDA summary records sent or received are missing or have inaccurate patient details.
ii. Problems with patient matching and confidently identifying the correct patient record for exchange.
iii. Challenges in reconciling and incorporating received patient data.
iv. Inability to successfully connect to external system to transmit and receive messages.
v. Other errors or problems
Please List:
4. How frequently do you encounter issues when you are electronically exchanging patient summary records?
Daily
Once a Week
Once a Month
Once a Year
Never
5. How do you resolve issues you encounter when electronically exchanging patient summary records?
a. Contact my IT department
b. Contact my EMR vendor account representative
c. Contact my EMR vendor customer support
5a. If you selected b or c from above. Does your issue get resolved?
i. Yes, most of the time
ii. Yes, some of the time
iii. No, rarely
iv. No, never
6. Are you familiar with the C-CDA Scorecard?
Yes
No
7. How do you use the C-CDA Scorecard?
Using an API that returns JSON data
Using an API that returns a PDF
Using the Scorecard Batch Application
I have never used the C-CDA Scorecard
8. How frequently do you us the C-CDA Scorecard
Once a Week
Once a Month
Once a Year
I have never used the C-CDA Scorecard
9. What is your most common score when using the C-CDA Scorecard tool?
A+ (more than 94 points)
A- (90 to 94 points)
B+ (85 to 89 points)
C (70 to 79 points)
D (Less than 70 points)
10. If a test tool was developed to improve real-world interoperability, what do you feel would be the main benefit of this type of tool? Check all that apply.
Please select...
Recognizing interoperability problems before go-‐live date of a new version of your EHR or health IT system
Assisting in identifying and resolving problems interoperability problems after deployment of your EHR or health IT system
Annual or regular quality checking of your health IT network and its level of interoperability with other system.
Evaluating the interoperability of potential new health IT system or products before purchasing and adding them to your health IT network.
Providing a neutral means to prove information blocking is not occurring within your health IT system.
Contact Information