Thank you for contacting PTE (Score related)

We would like to assure you that our hard working team will look over your enquiry as soon as possible.

If you do not receive a response within 2-5 working days (excluding weekends and public holidays), we suggest that you check your registered email's spam and junk folders, prior to reaching out again to our Customer Service Team. Duplicate email enquiries may slow down our progress.

Please do not submit the same form twice as it may delay the response time.

We appreciate your patience if your specific enquiry requires more than 2-5 working days. 

Thank you again for your interest in PTE. 
Test taker's details

Enter as it appears on your government issued ID. Please note, the only acceptable form of ID is the passport in most countries.

Enter as it appears on your government issued ID. If you don`t have a middle name, please put a dot (.) into the field. Please note, the only acceptable form of ID is the passport in most countries.

Enter as it appears on your government issued ID. If you don`t have a last name, please put a dot (.) into the field. Please note, the only acceptable form of ID is the passport in most countries.

Make sure that your email is the same what you used for your registration.

Make sure that your email is the same what you used for your registration.






Important
If you raised an incident at the test centre, we may not be able to investigate your matter without a case number.