Contact Technical Support
FIRSTNAME
LASTNAME
EMAIL
EMAIL CONFIRM
STATE
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NSW
VIC
QLD
ACT
SA
NT
TAS
WA
OTHER
SUBURB
MOBILE PHONE
E.g. 0412 123 456
LANDLINE
E.g. 02 9887 4344
MACHINE TYPE
Please select...
MFC - Multi-Function Printers
HL - Printers
DCP - Digital Copier Printers
Fax Machines
Label Printers
Scanners
Portable Printers
Cutting Machines ( Scan'n'Cut )
Sewing, Quilting & Embroidery Machines
Garment Printers
Stamp Creator
Typewriters
MODEL
Please select...
MFC-1810
MFC-6490CW
MFC-6890CDW
MFC-7240
MFC-7340
MFC-7360N
MFC-7362N
MFC-7420
MFC-7440N
MFC-7460DN
MFC-7820N
MFC-7840W
MFC-7860DW
MFC-8860DN
MFC-8880DN
MFC-8890DW
MFC-8910DW
MFC-8950DW
MFC-9120CN
MFC-9125CN
MFC-9140CDN
MFC-9320CW
MFC-9325CW
MFC-9330CDW
MFC-9335CDW
MFC-9340CDW
MFC-9420CN
MFC-9440CN
MFC-9450CDN
MFC-9460CDN
MFC-9840CDW
MFC-9970CDW
MFC-J1300DW
MFC-J220
MFC-J245
MFC-J265W
MFC-J410
MFC-J415W
MFC-J430W
MFC-J432W
MFC-J4340DW XL
MFC-J4410DW
MFC-J4440DW
MFC-J4510DW
MFC-J4540DW
MFC-J4620DW
MFC-J470DW
MFC-J4710DW
MFC-J475DW
MFC-J480DW
MFC-J491DW
MFC-J5320DW
MFC-J5330DW
MFC-J5720DW
MFC-J5730DW
MFC-J5845DW
MFC-J5855DWXL
MFC-J5910DW
MFC-J5920DW
MFC-J5930DW
MFC-J5945DW
MFC-J5955DW
MFC-J615W
MFC-J625DW
MFC-J650DW
MFC-J6510DW
MFC-J6520DW
MFC-J6530DW
MFC-J6545DW
MFC-J6555DWXL
MFC-J6710DW
MFC-J6720DW
MFC-J6730DW
MFC-J680DW
MFC-J6910DW
MFC-J6920DW
MFC-J6930DW
MFC-J6935DW
MFC-J6945DW
MFC-J6955DW
MFC-J825DW
MFC-J870DW
MFC-J880DW
MFC-J890DW
MFC-L2700DW
MFC-L2703DW
MFC-L2710DW
MFC-L2713DW
MFC-L2720DW
MFC-L2730DW
MFC-L2740DW
MFC-L2750DW
MFC-L3745CDW
MFC-L3750CDW
MFC-L3770CDW
MFC-L5755DW
MFC-L6700DW
MFC-L6900DW
MFC-L8600CDW
MFC-L8690CDW
MFC-L8850CDW
MFC-L8900CDW
MFC-L9550CDW
MFC-L9570CDW
HL-1110
HL-1210W
HL-2135W
HL-2140
HL-2150N
HL-2170W
HL-2240D
HL-2242D
HL-2250DN
HL-2270DW
HL-3150CDN
HL-3170CDW
HL-4150CDN
HL-4570CDW
HL-5440D
HL-5450DN
HL-5470DW
HL-6180DW
HL-L2300D
HL-L2305W
HL-L2340DW
HL-L2350DW
HL-L2365DW
HL-L2375DW
HL-L2380DW
HL-L2395DW
HL-L3230CDW
HL-L3270CDW
HL-L5100DN
HL-L5200DW
HL-L6200DW
HL-L6400DW
HL-L8250CDN
HL-L8260CDW
HL-L8350CDW
HL-L8360CDW
HL-L9200CDW
HL-L9310CDW
HL-S7000DN
DCP-1510
DCP-6690CW
DCP-8155DN
DCP-9010CN
DCP-9040CN
DCP-9042CDN
DCP-9055CDN
DCP-J1100DW
DCP-J125
DCP-J140W
DCP-J152W
DCP-J172W
DCP-J315W
DCP-J4110DW
DCP-J4120DW
DCP-J515W
DCP-J525W
DCP-J552DW
DCP-J562DW
DCP-J715W
DCP-J725DW
DCP-J725W
DCP-J752DW
DCP-J925DW
DCP-J925W
DCP-L3510CDW
FAX-1020E
FAX-1030E
FAX-1360
FAX-1820C
FAX-1840C
FAX-2480C
FAX-2820
FAX-2840
FAX-2850
FAX-2920
FAX-2950
FAX-515
FAX-525MC
FAX-645
FAX-685MC
FAX-727
FAX-737MC
FAX-827
FAX-827S
FAX-8360P
FAX-837MC
FAX-837MCS
FAX-878
PT-1010
PT-1090
PT-1230PC
PT-1290
PT-1650
PT-2030
PT-2420PC
PT-2430PC
PT-2730
PT-7100VP
PT-7600
PT-9700PC
PT-9800PCN
PT-D200
PT-D210
PT-D400
PT-D450
PT-D600
PT-D800W
PT-E100VP
PT-E110VP
PT-E300VP
PT-E550W
PT-E550WVP
PT-H105
PT-H110
PT-H300LI
PT-P300BT
PT-P700
PT-P710BT
PT-P750W
PT-P900W
PT-P950NW
QL-1060N
QL-1100
QL-1110NWB
QL-500
QL-500W
QL-550
QL-570
QL-580N
QL-650TD
QL-700
QL-720NW
QL-800
QL-810W
QL-820NWB
TD-2020
TD-2120N
TD-2130N
TD-4000
TD-4100N
TD-4420DN
TD-4420DNC
TD-4420DNP
TD-4420TN
TD-4420TNC
TD-4420TNP
TD-4520TN
TD-4520TNC
TD-4520TNP
TD-4550DNWB
TD-4550DNWBC
TD-4550DNWBP
VC-500W
ADS-1100W
ADS-1600W
ADS-1700W
ADS-2100
ADS-2100E
ADS-2200
ADS-2600W
ADS-2600WE
ADS-2800W
ADS-3000N
ADS-3600W
DS-600
DS-620
DS-640
DS-700D
DS-720D
DS-940DW
PDS-5000
PDS-6000
MW-145BT
MW-260
PJ-522
PJ-523
PJ-562
PJ-563
PJ-622
PJ-623
PJ-662
PJ-663
PJ-673
PJ-722
PJ-723
PJ-762
PJ-763
PJ-763MFI
PJ-773
RJ-2030
RJ-2050
RJ-2140
RJ-2150
RJ-3050
RJ-3150
RJ-4030
RJ-4040
RJ-4230B
RJ-4250WB
CM110
CM350
CM550DX
CM700
CM900
DC200
SDX1000
SDX1200
SDX1250
SDX2200D
SDX2250D
1334D
2340CV
2504D
3034D
4234D
A150
A16
A80
BC-2100
BC-2100PRW
BC-2500
BM-2600
BM-3600
BQ-2500
BQ-3100
CS-8060
CV3550
DS-120
DS-140
F410
F420
F440E
FS101
FS155
FS50
FS70
GS2500
GS2510
GS2520
GS2700
GS3700
GS3710
GS3750WT
J17S
JA1400
JS1400
JS1410
JS1420
JS1700
JV1400
LS-2125
LS-2150
LS-2160
LX27NT
M-1034D
NQ3500D
NQ3700D
NS-10
NS-20
NS-30
NS-30LE
NS-50
NS15
NS25
NS2750D
NS35
NS55
NV-1200
NV-1250D
NV-1500D
NV-200
NV-2700
NV-400
NV-4000
NV-4000D
NV-4500D
NV-500D
NV-600
NV-6000D
NV-6700D
NV-700E
NV-750D
NV-780D
NV-880E
NV-900
NV-950
NV1100
NV1300
NV180
NV1800Q
NV180D
NV210
NV2600
NV410
NV610
NV6750D
NV800E
NV980D
NX-200
NX-200QE
NX-400
NX-600
P-1000
PE-190D
PE-400D
PE-DESIGN
PE-DESIGN 8
PE-DESIGN-NEXT
PE-DESIGN-PLUS
PE770
PE830DL
PED-BASIC
PQ-1500
PQ-1500S
PQ1500SL
PR-1000
PR-1000E
PR-1055X
PR-600
PR-600II
PR-620
PR-650C
PR1050X
PR655C
PR670EC
PR680W
PRS100
PS-53
PS-55
PS-57
QC-1000
QC-2000
SAII-955
SAIII-945
SG-2100
SG-3000
SG-3100D
SL100
SL170
SL300
SL500
STAR-110
STAR-120E
STAR-140E
STAR-15
STAR-230E
STAR-230EQE
STAR-240E
VE2200
VE2300
VM5100
VM5200
VM6200D
VQ2400
VQ3000
XE1
XJ1
XL-2220
XL-2230
XL-2620
XL-2630
XL-3022
XL-5500
XL-5700
XL-6050
XP1
XP2
XT37
XV8500D
XV8550D
GT-3
GT-341
GT-361
GT-381
GT-541
GT-782
GTX-422
SC-2000
SC-2000USB
AX-325
SERIAL NUMBER
Please enter the last nine alphanumeric characters only. The serial number can be found at the rear of your machine. You can add multiple machines to this list, separated by a comma.
OPERATING SYSTEM
Please select...
Windows OS
Mac OS
Windows Server
Mobile Device
Linux
Chrome OS
OPERATING SYSTEM DETAILS
Please select...
Windows 11
Windows 10 (64bit)
Windows 10 (32bit)
Windows 10S – Surface
Windows 8.1 (64bit)
Windows 8.1 (32bit)
Windows 8 (64bit)
Windows 8 (32bit)
Windows 7 (64bit)
Windows 7 (32bit)
Windows Vista (64bit)
Windows Vista (32bit)
Windows XP (64bit)
Windows XP (32bit)
Windows RT
Windows 2000
12.0 Monterey
11.0 Big Sur
10.15 Catalina
10.14 Mojave
10.13 High Sierra
10.12 Sierra
10.11 El Capitan
10.10 Yosemite
10.9 Maverick
10.8 Mountain Lion
10.7 Lion
10.6 Snow Leopard
10.5 Leopard
10.4 Tiger
Windows Server 2016
Windows Server 2012 (64bit)
Windows Server 2012 R2 (64bit)
Windows Server 2008 (64bit)
Windows Server 2008 R2 (64bit)
Windows Server 2003 (64bit)
Windows Server 2003 (32bit)
Android
iOS
Windows Phone
Linux (deb)
Linux (rpm)
Chrome OS
CONNECTION
Please select...
USB
Wireless
Wired (Ethernet)
Bluetooth
Wi-Fi Direct
Parallel
Serial
DESCRIPTION OF ISSUE EXPERIENCED
FILE UPLOAD
If you are experiencing an issue with Print Quality or a consumable (for eg Toner or Ink Cartridge) please take a photo of the cartridges in use as they sit within the machine.
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Source
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