Rape Crisis Tyneside & Northumberland - Service Evaluation (
Face-to-Face Services)
Name / number onscreen error
Name / number validation
Client number (e.g. 1234)
4 or 5 characters
Client number prefix
Client number prefix 2
First name
Last name
Which of our face-to-face services did you access?
Counselling
Please select...
Yes
No
EMDR
Please select...
Yes
No
Group Work
Please select...
Yes
No
Practical & Emotional Support
Please select...
Yes
No
Were you able to access a range of services relevant to you? (We do not charge for our services and do not plan to in the future. We are asking this question to help us explain to others, including funders, the impact charging for services would have.)
Please select...
Yes
No
Do not wish to answer
Please tell us what impact RCTN charging for our services would have on you?
How satisfied were you that the service met your needs?
Counselling
Please select...
Not satisfied
Quite satisfied
Fully satisfied
Do not wish to answer
Not applicable
EMDR
Please select...
Not satisfied
Quite satisfied
Fully satisfied
Do not wish to answer
Not applicable
Group Work
Please select...
Not satisfied
Quite satisfied
Fully satisfied
Do not wish to answer
Not applicable
Practical & Emotional Support
Please select...
Not satisfied
Quite satisfied
Fully satisfied
Do not wish to answer
Not applicable
How important was it to you that the person offering the support was...
A woman
Please select...
Not important
Quite Important
Very Important
Do not wish to answer
Experienced in the area of sexual violence
Please select...
Not important
Quite Important
Very Important
Do not wish to answer
How important was it for you that the person delivering the service was qualified and accredited?
Counsellor
Please select...
Not important
Quite Important
Very Important
Do not wish to answer
EMDR Practitioner
Please select...
Not important
Quite Important
Very Important
Do not wish to answer
Were you able to access the service at a time that was convenient for you?
Counsellor
Please select...
Yes
No
Do not wish to answer
Not applicable
EMDR
Please select...
Yes
No
Do not wish to answer
Not applicable
Group Work
Please select...
Yes
No
Do not wish to answer
Not applicable
Practical & Emotional Support
Please select...
Yes
No
Do not wish to answer
Not applicable
How convenient was it for you to travel to the service?
Counselling
Please select...
Difficult
Quite convenient
Very convenient
Do not wish to answer
Not applicable
EMDR
Please select...
Difficult
Quite convenient
Very convenient
Do not wish to answer
Not applicable
Group Work
Please select...
Difficult
Quite convenient
Very convenient
Do not wish to answer
Not applicable
Practical & Emotional Support
Please select...
Difficult
Quite convenient
Very convenient
Do not wish to answer
Not applicable
How did you feel in the venue of the service?
Counselling
Please select...
Uncomfortable
Quite comfortable
Very comfortable
Do not wish to answer
Not applicable
EMDR
Please select...
Uncomfortable
Quite comfortable
Very comfortable
Do not wish to answer
Not applicable
Group Work
Please select...
Uncomfortable
Quite comfortable
Very comfortable
Do not wish to answer
Not applicable
Practical & Emotional Support
Please select...
Uncomfortable
Quite comfortable
Very comfortable
Do not wish to answer
Not applicable
Please tick all of the statements below that you agree with, they are about women-only space.
Women-only spaces are important to me
It was important to me to know that I would only speak to a women when I called the office
I was not able to access the service in a women-only venue and would have preferred to
I did not know RCTN offered a women-only space
Please use this space to tell us anything else you would like to.
Tick this box if we can contact you to discuss anything in this form
Thank you for giving us your time to complete this survey. The information you have given us will really help us to improve our services and secure funding.
Contact Information