Your participation in this survey helps us evaluate and make improvements to the Rain Check program. Participating in this survey is completely voluntary. Your honest opinions are extremely important and valuable to us. Your opinions will not affect your status in the Rain Check program or as a PWD customer.
If you have any questions at all, please contact (215) 988-8767 or email raincheck@pennhort.org. Thank you!

First Name

Last Name

Email Address

* Please enter the email address you used when you first signed up for the program.

Which Rain Check contractor performed the consultation?

Rain Check Post-Consultation Survey

1. Which stormwater tool(s) did you consider during the consultation (select all that apply)?

2. Overall, how satisfied were you with your Rain Check consultation?

Very satisfiedModerately satisfiedNeutralSlightly dissatisfiedDissatisfied

Please briefly describe what could have been better.

3. Was the contractor courteous and respectful of you and your property?

YesNo

If you answered "No", please explain.

4. Was the contractor able to answer any questions you had?

YesSomewhatNoI didn't have any questions

What questions do you still have?

5. Were the contractors recommendations, scope and estimate clear to you?

YesNoSomewhat

6. Do you feel that $25 was a reasonable fee for the consultation (total value = $150-200)?

YesNo

7. Do you plan to proceed with the installation of a stormwater tool through Rain Check?

YesMaybeNo

For instructions on how to take the next step, visit www.pwdraincheck.org or email raincheck@pennhort.org.

If you answered "No", why not?

Program is too complicatedDoes not work on my propertyIt’s out of my budgetConcerns about maintenanceNone of the aboveOther

Please explain.

8. Would you recommend Rain Check to your friends, family and neighbors?

I already haveYesNo

9. Please provide any comments or feedback that you feel will help to improve the Rain Check program.

Contact Information