CBAA Dispute Resolution Initiative

This form acts as a formal request to access the pro-bono mediation services as agreed between the CBAA and the Resolution Institute.

The Mediation process is to be requested as part of a formal Grievance Process. Please note the following conditions before proceeding.

  • The Service consists of approximately 3 hours of mediation services from an accredited Resolution Institute mediator. Any extension of the services is to be arranged between the Station and the Mediator, at specified rates which are discounted for CBAA Members ($200 plus GST).
  • The person requesting the Service is an authorised representative of the Station (President or appointed delegate).
  • All parties to the mediation have agreed to participate in the mediation process.
  • The Station has taken steps to follow their Grievance processes prior to applying for mediation services.

When you press 'Submit' at the completion of this form it will be directed confidentially to the CBAA Member Service Officers who will contact you.