Challenges using Constant Contact?

INTRODUCTION & OUR OFFER
We are listening!

We all know the importance of email marketing is to connect with your constituents, and raise awareness and support for your organization. But, getting your message across to the right audience might be a stumbling block. This is our opportunity to provide you with recommendations for your consideration. The recommendations can be implemented by your team members or we have experienced associates in email marketing who can help on either an hourly basis or by project.

Nonprofit Accelerator LLC. is a partner with Constant Contact, considered the leader in email marketing, and we are offering a free review of how you are using your Constant Contact email system. Our offer includes a free PowerPoint Roadmap with an optional 30-minute wrap-up presentation. This assessment is valued at $600 and is complimentary to all 501 (c) 3 nonprofits, small business owners (annual budget of under 1mm) and educational institutions. Large business owners are eligible for a 50% discount.

INSTRUCTIONS
Please complete this survey below about your current experience using Constant Contact. The more candid you are, the better equipped we will be to provide a roadmap for your organization's success.

Average completion time: Under 10 minutes

Thank you from the Nonprofit Accelerator team.

Client Information

First Name:

Last Name:

Organization:

Job Title:

Email:

Phone:

Primary Constant Contact Username:

How many contacts do you have in your Constant Contact system?

How many total lists do you have?

How many emails do you typically send out a month?

What is your bounce rate? If you don't know, write N/A below.

Please provide your opt-in e-newsletter link below if connected to your Constant Contact system. If you do not have integration, write N/A below.

Tell us how experienced your staff member is that is responsible for Constant Contact Content and Marketing.

Please tell us about your company.

Client Self-Reflection

Our company's staff skill set is technical enough to meet our needs;

Yes, they are.NeutralNo, they are not.

Our team member can improve their technical skills in the following ways;

How would you overall rate the following Quality of your usage of Constant Contact?

Tell us what we can do to go above and beyond your expectations.

Client Suggestions & Feedback

What are some areas of improvement you are aware of and are your top priority?

Are you the Constant Contact content creator or implementer? If not, please provide their email, name, and title below. We will reach out within 48 hours to both you and your lead for next steps.

How urgent is our assessment and roadmap?

Do you anticipate a virtual presentation of our roadmap to be needed? If yes or maybe, please note below and include your timezone.

(We allocate 30 minutes as part of our project scope, when this is identified upfront.)

Client's Final Thoughts

Anything else you want us to know?

	1 - Awful	2 - Poor	3 - Neutral	4 - Good	5 - Excellent
E-mail content
Quality of Branding
List management
Social Media Integration