Training Information

Quality Coaching


Participants areREQUIRED TO ATTEND ALL TRAININGSin the series and complete assignments in between trainings.  


By registering for this training, you are committing to all training session dates.

  • Quality Coaching Part.1 
  • Quality Coaching Part 2 

Through this highly interactive management level workshop, participants will explore effective strategies and techniques used to coach others on improving strategies to work with youth work with children/youth. Participants will utilize reflective practice skills to enhance their supervision and consultative strategies to empower their staff to reach higher levels of performance. Participants will practice three central concepts: Maximize productivity in the coaching-staff relationships by starting with a foundation of respect, take time to observe staff at the point-of-service, and support staff in developing a specific plan of action. 


Part two of this series will give participants additional coaching tools to prepare them for future coaching sessions.  Within a safe and supportive training environment, participants will take turns experiencing coaching others, being coached, and being an observer of the coaching process.  Walk away with effective communication tools and practical strategies to create a healthy environment that is rich in constructive feedback.   


Please note: This management level training series is intended for directors, managers, and those who are tasked with providing coaching supports/observations to front line practitioners 


Quality Coaching Part 1 

Training Objectives 

Participants will: 

  1. Understand what true coaching is 
  2. Review the observation-reflection methodology 
  3. Explore and review various coaching strategies 
  4. Learn about the impact of power dynamics on coaching 
  5. Be prepared for coaching role-plays  

Quality Coaching Part 2 

Training Objectives 

Participants will: 

  1. Review the elements of support 
  2. Reflect upon the homework experience from part 1 
  3. Practice effective communication with staff 
  4. Conduct the observation-reflection role-plays 
  5. Understand the stages of change  

Core Competencies Addressed 

Core Knowledge Area – Program Planning and Development: 

3.B:  Promote program improvement and sustainability through strategic planning, goal setting, needs assessments and  

evaluations – Level 3 and 4. 

Core Knowledge Area – Professional Development and Leadership: 

7.B:  Integrate reflective practices and critical perspectives on personal performance, including goal setting Level 2, 3 and 4. 


Primary QIS Scales Addressed 

Supportive Environment 

Date Information

Payment Information

Registry Member Information

Participants must be Prime Time registry members in order to attend trainings.

If you are not a registry member, please choose "no" and enter your information on the following page.  After you press submit there will be directions on how to sign up for a registry orientation.

If you are a registry member, please choose "yes" and enter your registry member number to proceed with registration.


Should you have any questions please contact Prime Time's Professional Development administrative coordinator pdassistant@primetimepbc.org.

RM-##### . If you forgot your Registry Member ID, click the live chat button or email the Registry Coach, at registry@primetimepbc.org.

Click the live chat button on the side of the page to chat with the Registry Coach who will check your registry membership or provide you with your registry member ID. 


Organization Information

Prime Time Training Participant Handbook
Click here to read the Training Participant Handbook.  This is a requirement to register for the training. 
Zoom Recording Consent

I hereby grant and authorize Prime Time Palm Beach County the right to take, edit, alter, copy, exhibit, publish, distribute and make use of any and all video taken of me via Zoom as I attend Prime Time's virtual professional development trainings and/or virtual events to be used for any and all marketing purposes. 


This authorization extends to all languages, media, formats and markets now known or later discovered.  This authorization shall continue indefinitely, unless I otherwise revoke this authorization in writing.  I waive the right to inspect or approve any finished product in which my likeness appears.


I understand and agree that these materials shall become the property of Prime Time Palm Beach County and will not be returned.