Photography taken at the HETRA Facility Policy:
In order to protect you or your
participants privacy as well as the privacy of others at the HETRA facility and
due to the sensitive, private, and personal nature of our participants
and the services we offer, we must exercise every
precaution when taking photos or videos at HETRA. At this time
we ask that all participants and families follow this process if they would
like a picture of their participant while at the HETRA facility. Please
do not take any picture or video at any time while at the facility on your own,
please use the following procedure for any picture or video requests.
Procedure for pictures or
videos of their participants while at HETRA:
1. Please notify your instructor
or therapist that you would like a particular picture or video taken of your
2. HETRA instructor or therapist
will supervise taking of the picture on a HETRA approved devise.
3. Once the picture/video has been
taken it will be sent to the designated staff for
approval (this allows the staff to check photo releases on everyone
and make sure other participants/volunteers are not in the photo and there is
no confidentiality issues related to the photo). Designated staff
includes - CEO, COO, Equine Operations Manger and Program Manager.
4. Once approved the photo will be
sent to the requesting party. We will do our best to make this a very
Heartland Equine Therapeutic
Riding Academy (HETRA) embraces social media and relies on our
participants, staff, and volunteers to increase our online presence and build
our brand. It is one of the most powerful platforms we have to share our
mission, create positive awareness for our organization, and engage with our
community on a daily basis. We highly encourage participants to engage with
HETRA’s social platforms by liking, commenting, and sharing our
Where to find HETRA:
· Help HETRA spread the good word
- share, retweet, and regram HETRA posts on your own social platforms.
· Refer to HETRA horses in a
positive manner and forward inquiries about HETRA horses to a staff member
· Think twice before posting. If
you have any doubt, please do not post.
· Claim to be an official
representative of HETRA
· Share confidential information
about a participant, volunteer, employee or the organization
· Take photographs or video of a
HETRA participant, volunteer, HETRA facility, horse or employee unless specifically
approved to do so by a designated staff member
· Use language that is profane,
harassing, racial, political, religious, or that is considered biased or
slurred when posting about HETRA.
· Refer to a HETRA horse or the
HETRA barn environment negatively.
Violation of Social Media
If a social media post is
discovered that is in violation of this policy, you will be asked by a staff
member to remove the post. Failure to remove a post could result in verbal or
written warning or immediate dismissal from the HETRA facility and program.