CHN Housing Partners' Property Tax Assistance Application

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Welcome to CHN Housing Partners' Online Application for Property Tax Assistance

How does it work?
This lifeline, funded by the U.S. Department of Treasury's Homeownership Assistance Fund, is for Cuyahoga County homeowners who are facing financial hardships due to COVID-19 and need help paying property taxes. Eligible households can receive a one time payment of up to $10,000.

Income restrictions apply. Funding is targeted at households at or below 100% Area Median Income (with the ability to go up to 150% AMI in select cases). 

Income

Limits 

100% Area 

Median Income 

Household Size

Annual 

Monthly 

1

$68,900

$5,742

2

$78,800

$6,567 

3

$88,600 

$7,383

4

$98,400

$8,200 

5

$106,300

$8,858

6

$114,200

$9,517

7

$122,100

$10,175

8

$129,900

$10,825


CHN is the entry point to access property tax assistance, a broad array of housing, utility assistance, and referral resources, which you will be screened for. You will be under no obligation to participate in any programs we recommend. 

Fill out the online application in its entirety and gather a few documents:

   1. Photo identification for all household member over 18 years of age (any individual listed as a property owner or on the tax bill must be included in this application).
   2. Proof of citizenship (birth certificate, Social Security card, naturalization certificate or passport) for all household members.
   3. Income documentation (proof of income for most recent 30 days.  If there is no current income, you may provide most recent tax filing, W-2, or 1099.

In addition to the above documents, you may be asked to supply additional information/documentation once a processor begins reviewing your application.

For your convenience, CHN Housing Partners allows the use of e-signatures with this online form. You will be prompted to enter your name at the end of this form prior to submitting to give consent. If you have questions or need further assistance, please call (216)774-2336.

Who qualifies?
Residents of the City of Cleveland and Cuyahoga County who are having difficulty making property tax payments due to the economic impact of the pandemic and who meet income eligibility requirements.
  • Property must be owner-occupied and your primary residence 
  • You must demonstrate a valid COVID-19 financial hardship having occurred since January 21, 2020 or since the property transferred (whichever date is most recent)
  • You must be at or below 150% AMI, with priority given to households at or below 100% AMI
  • You must live in Cuyahoga County
  • Your property taxes must not be held in escrow with a mortgage servicer (meaning, your taxes must not be bundled into a mortgage payment)
  • The property must be in your name and cannot be in an LLC name
  • You may not be the beneficiary of both rental assistance and tax assistance during overlapping program time periods
  • This program provides one time assistance; duplicate/multiple applications will not be funded
  • You must owe less than $10,000 in property taxes (current and delinquent). If the tax balance exceeds $10,000, you must first pay down the balance exceeding $10,000 or get on a documented payment plan for the balance exceeding $10,000.

·         Priority is given based on criteria such as: income, homestead status, and accurate information and complete documentation. If you qualify, you may be required to attend more in-depth financial counseling, provided by CHN, as a condition for payment of the property tax balance. 


Property tax assistance applicant cannot be the beneficiary of federal rental assistance and tax assistance for the same property/unit since January 2020. If applicant received rental assistance as tenant for the same property/unit since January 2020, tax assistance application will be denied.

Online Application Guidelines
To apply for programs with CHN Housing Partners, you must complete an application with us along with providing documents to verify the information submitted. Each participant in this program is required by the U.S. Department of Treasury and Ohio Housing Finance Agency to provide their annual income level to establish eligibility for this federally-funded program, and to verify race/ethnicity for data collection purposes only. We have split this into the following sections:

1. Applicant and co-applicant information: Your contact and demographic information, as well as information for any individual listed on the tax bill or as property owner.
2. Household members: Other members of your household and their demographic information
3. Income sources: All sources of income and public benefits for all household members over 18
4. Assets: All liquid assets for all household members over 18
5. Housing & utility details: Details about your property taxes and utilities for program-specific purposes and to help us assess what program(s) you may need
6. Document upload: We will request scanned copies, legible photos or screenshots of documents as verification for your eligibility for programs. 

You may encounter a slow system or downtime due to a high volume of traffic on the site. Please use the "Save my progress and resume later" feature located at the top of the form OFTEN to avoid losing any information. (This form is powered by FormAssembly.)


Fair Housing Act (42 USC 3600, et seq.)
If you have an impairment, disability, language barrier, or otherwise require an alternative means of completing this form or accessing information about our services, please talk to us about arranging alternative accommodations. We serve all clients regardless of income, race, color, religion/creed, sex, national origin, age, family status, disability, or sexual orientation/gender identity. We administer our programs in conformity with local, state, and federal anti-discrimination laws, including the federal Fair Housing Act (42 USC 3600, et seq.)

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Applicant and Co-Applicant Details


In this section, please enter your most up to date contact information and demographic information.

CHN Housing Partners (CHN) is committed to assuring the privacy of individuals and/or families who have contacted us for assistance. We realize that the concerns you bring to us are highly personal in nature. We assure you that all personal information shared verbally and/or in writing will be managed within ethical and legal consideration. Additionally, we want you to understand how we use the personal information we collect. Please carefully review this notice as it describes our policy regarding the collection and disclosure of your nonpublic, personal information.
 
CHN's Privacy Policy

The Applicant (and Co-Applicant, if applicable) should be an adult member of your household that will be able to represent, provide information for, and make decisions on behalf of your household. 

All individuals listed on the tax bill and/or as homeowner(s) must be included in the application (either co-applicant or household members).


Please prepare for upload: Photo Identification and Social Security Cards for each Applicant and Co-Applicant.
Applicant Information

















Enter date in MM/DD/YYYY format








Co-Applicant Information










Enter date in MM/DD/YYYY format








Need help? Call our hotline at (216)774-2336.

WARNING: The information provided on this form is subject to verification by HUD at any time, and Title 18, Section 1001 of the U.S. Code states that a person is guilty of a felony and assistance can be terminated for knowingly and willingly making a false or fraudulent statement to a department of the United States Government.

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Household Members


Please enter additional members who reside in your household (i.e. children, dependents, other family members, etc.). Use the "Add Additional Household Member" link to add as many as you need.

All individuals listed on the tax bill and/or as homeowner(s) must be included in the application (either co-applicant or household members).

You do not need to re-enter Applicant or Co-applicant (if applicable) information here.


Please prepare for upload: For each household member, be prepared to provide verification that they are your dependents - such as Social Security Cards and Birth certificates

Household Member


Enter date in MM/DD/YYYY format











Need help? Call our hotline at (216)774-2336.

WARNING: The information provided on this form is subject to verification by HUD at any time, and Title 18, Section 1001 of the U.S. Code states that a person is guilty of a felony and assistance can be terminated for knowingly and willingly making a false or fraudulent statement to a department of the United States Government.

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Current Income Sources and Public Benefits


Please enter all sources of Income and Public Benefits that your household is CURRENTLY receiving, for all household members over the age of 18. 


Use the "Add Additional Income Source" link to add as many as you need


Current Annual Income is the estimated income for the current year including any wages,

benefits, alimony, child support and other forms of financial income or support.


Income includesFull-time employment, part-time employment, self-employment, spousal support, child support, investment income, Social security, SSI, SSDI, income from assets, pension/annuity, unemployment, adoption subsidy, short term disability, long term disability, veteran's benefits, zero income, family contribution, other

Public benefits include
Food stamps, WIC, ADC, OWF/TANF, rental subsidy, utility allowance, other public benefit

Please prepare for upload: Verification of income for the past 30 days - pay stubs, employment letters, award letters, etc. 


If you answered "No", please upload a copy of your most recent W2, 1099, or most recent wage statement to document the income you earned last year. 
Current Income or Public Benefit Source

Enter the Household Member who this income belongs to


Provide the Job Title for Employment types, if applicable
Please take the total income you received in the last 30 days and multiply by 12 to determine your annual income:

Please estimate to the best of your ability. Our staff will review your documents and provide a full eligibility determination.
           *Unless you indicate you are not interested at this time, CHN will provide a referral to                     Towards Employment at towardsemployment.org




WARNING: The information provided on this form is subject to verification by HUD at any time, and Title 18, Section 1001 of the U.S. Code states that a person is guilty of a felony and assistance can be terminated for knowingly and willingly making a false or fraudulent statement to a department of the United States Government.

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Assets Declaration
Please enter all liquid Assets you have control over for all household members over the age of 18. Liquid assets are cash on hand or assets in any other form that can be converted to cash within 20 days (SSA.gov)

Asset types include: Bank Accounts - Savings and/or Checking, Investment Accounts, Retirement, Certificates of Deposit, Cash on Hand, Pre-paid Debit Cards, Health Savings Accounts, Life Insurance Cash Value

Asset


Please estimate to the best of your ability - enter 0 if unsure
Need help? Call our hotline at (216)774-2336.

WARNING: The information provided on this form is subject to verification by HUD at any time, and Title 18, Section 1001 of the U.S. Code states that a person is guilty of a felony and assistance can be terminated for knowingly and willingly making a false or fraudulent statement to a department of the United States Government.

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Household and Utility details


We will be asking more specific questions about your Housing Details here, including your living situation, mortgage information, and utility details. This information will allow for us to screen eligibility for the wide range of programs we offer. You will be under no obligation to participate in programs we recommend.

Reminder: To qualify for this program, you must owe less than $10,000 in property taxes.
Housing





To lookup your tax balance, please go to myplace.cuyahogacounty.us and enter your parcel number or address. 

Reminder: To qualify for this program you must owe less than $10,000 in property taxes. If you owe more than $10,000 in property taxes, you are ineligible for this program and will be referred to our Foreclosure Prevention team.

Please enter the amount you owe on your current tax bill. Contact the Fiscal Office or visit myplace.cuyahogacounty.us if you need to check your current tax balance.



If you have a mortgage, you may qualify for up to $25,000 in assistance through OHFA's Save the Dream program.
Mortgage Information











COVID-19 Hardship Statement
CHN's Property Tax Assistance program is a pandemic relief program. 

We require a statement of COVID-19 Hardship that helps explain why you need assistance. Please select the category that represents the primary hardship reason and any additional detail in the Hardship Statement. 



WARNING: The information provided on this form is subject to verification by HUD at any time, and Title 18, Section 1001 of the U.S. Code states that a person is guilty of a felony and assistance can be terminated for knowingly and willingly making a false or fraudulent statement to a department of the United States Government.

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Upload Documents


Please use this page to upload documents that support your application. You can attach electronically downloaded documents, use a scanner, or take pictures or screenshots of your documents with your phone.

You can upload multiple files per section by using the "Add another ..." link. There is a limitation of 20 files per form. 

Gather the required documents:
1. Photo identification for all household members 18 years or older
2. Verification of household members (Social Security card preferred, or birth certificate) for all household members
3. Income (Pay stubs and wage statements from the past 30 days for all household members over the age of 18; if you cannot provide these documents, please call us at 216-774-2336)
4. Utility Bills (Most recent utility bills to help us as we verify owner-occupancy of property)


You must provide documents for everyone listed on the tax bill or listed as a property owner. Failure to provide this documentation may lead to delays in processing your application or cause your application to be denied. If you have any questions, please call our hotline at 216-774-2336.

Complete applications with all required supporting documents will be processed faster - please upload as much as you are able to and ensure you have documents for each section!  


If taking photos with your phone/camera, you can line up your IDs and Social Security cards within one image, instead of one at a time
ID


Utility Bills
Utility bills help us verify owner-occupancy. Please submit your most recent utility bills.







Need help? Call our hotline at (216)774-2336.
WARNING: The information provided on this form is subject to verification by HUD at any time, and Title 18, Section 1001 of the U.S. Code states that a person is guilty of a felony and assistance can be terminated for knowingly and willingly making a false or fraudulent statement to a department of the United States Government.

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I understand that:

  • I can only apply for CHN's property tax assistance program once.

  • Submission of an application does not guarantee that I will receive assistance.

  • In order to qualify for this program I must have been impacted by the pandemic and must attest to a COVID-19 financial hardship.

  • In order to qualify for this program, I must own my property and it must be my primary residence.

  • In order to qualify for this program, I must meet the income guidelines and other eligibility criteria listed on page 1 of this application.

  • Once a processor begins working on my application, I may be contacted and asked to submit additional documentation.

  • CHN Housing Partners cross-references all tax assistance applications against applications for other CHN programs. If CHN sees that a rental assistance application has been submitted for my property, I may be required to submit additional documentation to prove that I am owner-occupant/living in the property and it is my primary residence.
Acknowledgement & Submit

I/we certify that all provided information is correct to the best of my knowledge and have received a copy of CHN's Housing Counseling Disclosure and Privacy Policy. I/we authorize CHN Housing Partners to verify all information contained on this online form and to pull my credit report. I/we understand that I may be assisted by federal funds which carry severe penalties, including incarceration.

CHN's Housing Counseling Disclosure and Privacy Policy

By typing my full name below, I hereby authorize CHN to release nonpublic personal information it obtains about me to any third parties necessary to provide me with the services I requested. I acknowledge that I have read and understand the above privacy practices. I understand I will receive a copy of all information submitted at the email address I provided on Page 2, "Applicant E-mail Address".
WARNING: The information provided on this form is subject to verification by HUD at any time, and Title 18, Section 1001 of the U.S. Code states that a person is guilty of a felony and assistance can be terminated for knowingly and willingly making a false or fraudulent statement to a department of the United States Government.