Contact Details
First Name
Last Name
Title
Email
Phone
Company Name
Case Description
What can we help you with?
Please select...
Core product data that *I or my company* created or need to create
Core product data that *Syndigo has or will be creating for me*
Enhanced Content & related reporting
GDSN (shipping, logistics, and supply chain data)
Status update for physical product shipped to Syndigo for imaging
Analytics (Content Analytics, Product Analytics)
Automotive
Administrative assistance (login assistance, new user setup)
Wellness or Nutritionix.com
A request type not listed above
Issue Type
Please select...
Adding a new retailer
Attribute Assistance
Critical Error/Needs Review Message
Digital Assets
Lowe's Initiate Failure
Navigation Assistance
Products not Publishing
Other
Attribute Assistance
Critical Error/Needs Review Message
Image Quality Concerns/Questions
Marketplace
Navigation Assistance
Products not Publishing
Sending Physical Products or Digital Images to Syndigo
Spreadsheet Import/Export
Where are my Images?
Other
Bulk Publication
Critical Error/Needs Review Message
Error on widgets
Linking content to another product
Mapping
Navigation Assistance
Preview issue
Products not Publishing
Reporting
Other
Adding a new Retailer
Attribute Assistance
GLN Purge and Release
Navigation Assistance
Products not Publishing
Spreadsheet Import/Export
E-Commerce
Other
Status Update
Adding URL's
Analytics Dashboard
Configurations Assistance
Report Builder
Reporting Assistance
Other
Onboarding
Support
Nutritionix Track App (Android / iOS)
Sales Inquiry
API (Nutritionix)
Restaurant Request (Nutritionix)
Database Submissions or Corrections (Nutritionix)
Billing
SmartLabel
CXH Wellness Claims
Other Support (Nutritionix / Wellness)
Add user/Login Assistance
Email Notifications
Navigation Assistance
Other
If you are a retailer, please check this box
Please provide a description of your issue and/or Product identifiers (GTIN’s)
Attachments
Select "Add another response" to add more attachments -->
Example 1: Spreadsheet of specific
Product Identifiers
/GTINS that you’re experiencing issues with (or add those numbers in the space above)
Example 2: Screenshot of your error/issue to help us diagnose