The Queensland Government’s Salary Packaging Arrangement for Salary Packaging Administration Services QGP0065-21 allows eligible employees the option to change (transition) from RemServ to Smartsalary.
You will only be eligible to transition to Smartsalary during the transition period if you have no outstanding FBT liabilities and no outstanding bus travel misuse repayments. The Transition Authority Form must be completed and received by Smartsalary by 5:00pm on the last day of the transition period. Any requests to transition outside the transition period will not be processed. Additional transition periods will be available throughout the year for employees.
Even though Smartsalary will communicate with your previous salary packaging provider to make the necessary arrangements for your transition, it is still recommended that you contact RemServ to:
- Advise of your decision to transition;
- Provide any instructions regarding the ceasing of salary packaging payments and reconciliation of your account; and
- Provide instructions as to any excess fund balances remaining in your account.
Any amendments required to your salary packaging agreement once your transition application has been submitted, will not be actioned until you have fully transitioned. It is also recommended you inform your financial adviser (if applicable) of your intention to transition to Smartsalary.