Skier and Summer Services Policies Agreement

Dear Guest,

Please take a moment to complete our online Skier and Summer Services Policies Agreement and review the Payment, Cancellation, Change, No-Show, Wait-list, and Additional Policies in preparation for your visit to Deer Valley Resort. We look forward to seeing you soon. Let it snow!


Skier Services Contact Center
Deer Valley Resort
Reservation Owner's Details
Please enter the six digit Account # found in the upper right corner of your confirmation email. 

Please include: Street, City, State, Zip Code, and Country
Individual Authorized to Make Changes to My Reservation
I authorize the following person to book and/or make changes to reservations under my name and credit card:

Payment, Cancellation, Change, No-Show, Wait-List, and Additional Policies
  • The full amount of Skier Services products reserved in advance will be charged to the credit card provided
  • Standard Products - Private lesson; Max 4 group lesson; Teen Escape; Adventure Club; Reindeer Club; Bambi Club; Fawn Special; Child Care; Ski Rental; Biking Rental & Lesson; Summer Adventure Camp. Cancellations received by the Reservations Center before 5 p.m. two (2) days prior to the reservation will receive a full refund; otherwise, a cancellation fee will be assessed. No refunds for ‘day of’ cancellations
  • Child or Adult Specialty Programs: Cancellations received by Reservations before 5 p.m. two (2) days prior to the first day of the program receive a full refund; otherwise, a cancellation fee will apply. No refunds will be issued after the start of the program and no refunds for ‘day of’ cancellations
Product Transfers:
  • Skier Services products are not transferable to another person, date or program
No Shows:
  • Full-day rate charged for the missed day(s)
  • Products cancelled on a reserved date are considered a ‘no-show’
Weather & Snow Conditions:
  • Weather and snow conditions are not viable reasons for cancellation
Wait List:
  • Individual(s) placed on list for appropriate program(s) and specific date(s)
  • If date becomes available up to two days prior to the requested date, the activity will be reserved, payment will be processed on credit card on file and email notification will be sent
  • The guest accepts responsibility for all cancellation/change policies and fees should his/her plans change
Additional Product/Program Information:
  • All products are subject to availability and may reach capacity at any time
  • Every Ski School and Mountain Biking participant must have a lift ticket. Some programs have an option to include a ticket, while others do not, so clarify this at the time of booking the reservation
  • Deer Valley reserves right to place children in ability zone and program that Ski or Bike School supervisors deem appropriate
  • Group/Specialty products: We are not able to honor requests for specific instructors, students together or class placements
  • Specialty products: We are not able to offer make-up lessons or give credit for missed days
  • Specialty products: A minimum number of students per class is required in order to offer our Specialty Programs
  • Adult Specialty products: Available to skiers in Advanced Beginner to ability zones. Skiers unable to ski at these levels may not participate in the program