At Shinola, we stand behind our quality craftsmanship with every product we make. To back up that claim, we offer a limited lifetime warranty on our metal quartz and automatic timepieces, and a 3-year limited warranty on our TR90 resin and ocean plastic timepieces. You can find more information on your warranty below:

If your watch is not currently registered on Shinola.com, please register it here before proceeding to validate your warranty.


We charge a $35 diagnostic fee. This covers a thorough diagnostic test and battery replacement by our repair technician team. This allows us to identify exactly why your watch has stopped ticking, determine if it falls under warranty, and find a solution.


Click here for more information regarding this diagnostic fee.






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We charge a $35 diagnostic fee. This covers a thorough diagnostic test and battery replacement by our repair technician team. This allows us to identify exactly why your watch has stopped ticking, determine if it falls under warranty, and find a solution.