File a Claim
We're sorry to hear your item was damaged or lost in transit. Please complete the form below to initiate a claim.
What is the email address associated with your account?
What is the invoice number associated with your order?
Please provide your reason for filing a claim
Package arrived, but my item(s) are damaged
Package did not arrive at my shipping address
Package received but part of my order is missing
What is the name associated with the damaged item?
Provide the quantity associated with the damaged item
Please select...
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10+
Please provide a photo of the package your item arrived in
Please provide a photo of your damaged item
Do you need to add another item?
Yes
No
What is the name associated with the damaged item?
Provide the quantity associated with the damaged item
Please select...
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9
10+
Please provide a photo of the package your item arrived in
Please provide a photo of your damaged item
What is the name of the item that did not arrive?
Provide the quantity associated with the item that you did not receive
Please select...
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9
10+
Which of your items is missing? Provide the item name
Provide the quantity associated with your missing item
Please select...
1
2
3
4
5
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7
8
9
10+
Do you need to add another item?
Yes
No
Which of your items is missing? Provide the item name
Provide the quantity associated with your missing item
Please select...
1
2
3
4
5
6
7
8
9
10+
Once your claim has been submitted, you will receive a response from our Shipping Operations Team.
Contact Information