MHMNCC Employer Experience Survey
The MassHire Metro North Workforce Board (MHMNWB) is conducting surveys to better understand the employers’ experience utilizing the MassHire Metro North Career Centers (MHMCC). The survey should take 5-7 minutes to complete. Your feedback will assist us in evaluating our services.
Employer Name
Employer Address:
City
State/Province
Postal Code
Type of Industry
Accommodation and Food Services
Administrative and Support Management
Arts, Entertainment, and Recreation
Construction
Educational Services
Finance and Insurance
Healthcare and Social Assistance
Mail, Delivery, and Warehousing
Manufacturing
Professional, Scientific, and Technical Services
Retail
Telecommunications
Transportation and Warehousing
Other
If Other, please specify:
What service(s) have you received from the MassHire Metro North Career Centers?
I placed a job order(s) with a MassHire Business Representative
I participated in a MassHire job fair or recruitment session to meet potential candidates
I received referrals for candidates from a MassHire Business service Representative
I received labor market information from a MassHire Business Service Representative
I received a business assessment from a MassHire Business Service Representative
I learned about opportunities to participate in state grants (On-the-Job training, Apprenticeships, HireNow) from a MassHire Business Service Representative
I presented at a MassHire employer forum or networking group
Other
If Other, please specify:
Please rate the following:
Expertise of Staff
Excellent
Good
Average
Below Average
Poor
N/A
Courtesy of Staff
Excellent
Good
Average
Below Average
Poor
N/A
Overall, how well did the Career Center meet your expectations?
Excellent
Good
Average
Below Average
Poor
N/A
Overall, how would you rate the effectiveness of the Career Center services in achieving results for your company?
Excellent
Good
Average
Below Average
Poor
N/A
How did you hear about MassHire Career Center Services?
I was contacted by MassHire Career Center Staff
I was referred by a local agency (e.g., Dept of Transitional Assistance, Mass Rehab Commission, Mass Commission for the Blind, etc)
Social Media
Word of Mouth
Other
If Other, please specify:
What was most helpful to you during your time receiving business services from the Career Center?
Responsiveness of staff
Knowledge/ expertise of staff
Customized services
Affordability of services
Access to wide range of qualified applications
Other
If Other, please specify:
What suggestions do you have to improve MassHire services for employers?
Contact Information