CREDIT REQUEST
Status
Account Name
Initiator
Business Unit (Web Form)
Please select...
Fabral
Reason for Return
Please select...
Damaged Product
Incorrect Pricing
Incorrect Product
Invoice Shortage/Overage
No Longer Needed
Other
Sales Tax Incorrect
Shipped to Wrong Location
Warranty Claim
Product Information
Entire Order?
Yes
No
Part Details
Enter the Part Number and Quantity. Example: (12345, 2), (23456, 10)
Need Replacement Order?
Yes
If you have already contacted Customer Care to request a replacement, selecting this option may create a duplicate order. Please uncheck the box if a replacement request has already been made through other Fabral personnel.
x
Attachment(s)
Requires Pictures - Attachment Required (File can not exceed 25 MB)
*Attachment is Required if Damaged Product or Warranty Repair is selected as Reason for Return
*For Warranty Claims pictures, invoices, and warranty information required or claim may be rejected.
*For Damaged Product / Incorrect Product pictures and copy of invoice are required.
Description of Issue
Product Line
Please select...
Fabral
Product Type
Sidewall
Roof
Other
Roof Square Footage
Number of Panels
Sq Footage of Sidewalls
Description for "Other"
Colors (List all Colors)
Is the building owner the original purchaser?
Please select...
Yes
No
Is the site address different from the building owner's info?
Please select...
Yes
No
Site Address Information
Site Street Address
Site City
Site State
Please select...
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illnois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Site Postal Code
Month and Year Material Delivered
Month and Year Installed
Date the problem was first noticed
Fabral Customer Information
Customer Name
Customer Street Address
Customer City
Customer State
Please select...
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illnois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Customer Postal Code
Customer Phone Number
Customer Email
Customer Contact
Is Installer address same as Fabral Customer Address?
Please select...
Yes
No
Installer Information
Installer Name
Installer Street Address
Installer City
Installer State
Please select...
AK
AL
AR
AZ
CA
CO
CT
DE
FL
GA
HI
IA
ID
IL
IN
KS
KY
LA
MA
MD
ME
MI
MN
MO
MS
MT
NC
ND
NE
NH
NJ
NM
NV
NY
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VA
VT
WA
WI
WV
WY
Installer Postal Code
Installer Phone Number
Installer Email
Installer Contact
Home Owner Information
Home Owner Name
Home Owner Street Address
Home Owner City
Home Owner State
Please select...
AK
AL
AR
AZ
CA
CO
CT
DE
FL
GA
HI
IA
ID
IL
IN
KS
KY
LA
MA
MD
ME
MI
MN
MO
MS
MT
NC
ND
NE
NH
NJ
NM
NV
NY
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VA
VT
WA
WI
WV
WY
Home Owner Postal Code
Home Owner Phone Number
Home Owner Email
Plant
Please select...
Ft. Worth
Gridley
Jackson
Lancaster
Marshfield
Spokane
St Joe’s
Salt Lake City/Cedar City
Contact Name
Contact Email
Contact Phone
Sales Order Number
PO Number
Invoice Number
Invoice Date
Credit total requested ($)
Contact Information