All students are subject to Ramp University policies on withdrawal and refunds. However, students may
request an exception to the withdrawal and refund policy when special circumstances prevent
compliance with the published deadlines.
Required Criteria
Students seeking an exception must meet the following criteria:
1. A direct cause-and-effect relationship can be demonstrated between the explanatory
circumstances and the student’s ability to persist in his/her classes.
2. Circumstances experienced and their resultant impact were not foreseeable and/or could not
have been reasonably prevented during the time period in question.
3. Relevant documentation can be furnished from an appropriate authority to support the
claim. (Documentation must be on official letterhead of the issuing authority and
include the contact information for this authority. Examples of such documentation
include a letter from a physician, commanding officer, employer, etc. Please note that
all documentation submitted to the Ramp University Office is confidential).
Deadline to Request an Exception
All requests for exceptions to Ramp University withdrawal and/or refund policies must be submitted
within 30 days from when the circumstance occurred.
Note: Submitting a request does not suspend billing or stop collections activity.
Ramp University Decision
The requesting student will be notified of the Ramp University decision approximately four to six weeks
from the time of submission of all documentation. If Ramp University staff approves exception to
withdrawal policy then tuition and housing will be refunded on a prorated bases.