Vya Client Survey
Thank you for your partnership with Vya! Please take a few minutes to rate us, so we can serve you and your team better.
For the statements below, please choose the appropriate answer from the dropdown.
Account Coordinator:
1. My
projects
are completed on time/
timely
.
Please select...
0. Not Applicable
1. Never
2. Not Usually
3. Sometimes
4. Most of the Time
5. Always
2. My Account Coordinator
is knowledgeable
.
Please select...
0. Not Applicable
1. Never
2. Not Usually
3. Sometimes
4. Most of the Time
5. Always
3. I am
satisfied with the availability and responsiveness of
the
customer support channels
.
Please select...
0. Not Applicable
1. Never
2. Not Usually
3. Sometimes
4. Most of the Time
5. Always
Services:
4. I feel the cost
is
appropriate
for
Vya’s
product
s and
servi
ces.
Please select...
0. Not Applicable
1. Never
2. Not Usually
3. Sometimes
4. Most of the Time
5. Always
4a. Why did you answer the question the way you did
?
Any specific examples would help Vya improve
.
5. I
f
eel I can trust the quality of Vya’s
Data/Analytics
products &
s
ervices.
Please select...
0. Not Applicable
1. Never
2. Not Usually
3. Sometimes
4. Most of the Time
5. Always
I would like to learn more about Vya's Data and Analytical Services.
Yes
No
6. I
f
eel I can trust the quality of Vya's Print products and services.
Please select...
0. Not Applicable
1. Never
2. Not Usually
3. Sometimes
4. Most of the Time
5. Always
I would like to learn more about Vya's Print Products and Services.
Yes
No
7. I
f
eel I can trust the quality of
the Vya System.
Please select...
0. Not Applicable
1. Never
2. Not Usually
3. Sometimes
4. Most of the Time
5. Always
I would like to learn more about The Vya System.
Yes
No
8. I
f
eel I can trust the quality of Vya's templates and creative design.
Please select...
0. Not Applicable
1. Never
2. Not Usually
3. Sometimes
4. Most of the Time
5. Always
I would like to learn more about Vya's Templates and Creative Design.
Yes
No
9. I
f
eel I can trust the quality of
Vya’s promotional products.
Please select...
0. Not Applicable
1. Never
2. Not Usually
3. Sometimes
4. Most of the Time
5. Always
I would like to learn more about Vya's Promotional Products.
Yes
No
9a. Why did you answer the question the way you
did?
Any specific examples would help Vya improve systems.
10. My day-to-day responsibilities are
positively impacted by
Vya's solutions.
Please select...
0. Not Applicable
1. Never
2. Not Usually
3. Sometimes
4. Most of the Time
5. Always
11. I think of Vya when I have a new project or complicated initiative.
Please select...
0. Not Applicable
1. Never
2. Not Usually
3. Sometimes
4. Most of the Time
5. Always
12. How would you rate your overall satisfaction with Vya? (Rank from 1 to 10, with
1 being Very Unsatisfied
and
10 being Very Satisfied
)
Please select...
1
2
3
4
5
6
7
8
9
10
12a. Why did you answer the question the way you
did?
Any specific examples would help Vya improve systems.
Suggestions:
How can we improve our service or product offerings?
What improvements would you suggest for the
Vya system
?
Are there emerging trends o
r
features in the market that you would like to see in our products/services?
Would you be open to providing a testimonial or review for our products and services? If so, please feel free to note your thoughts below.
Would you like to be contacted to provide additional feedback or insight?
Thank you for taking the time to complete our survey. If you expressed interest in learning about any of our products, we will be in touch with additional information.
Company Name
Email address (optional)
Phone Number (optional)
Contact Information