2025 Strengths and Weaknesses Diagnostic

Pre-Work Instructions

Respondent Information

Strategy and Innovation

Marketing

Sales/Business Development

Value Chain, Operations, and Performance Management

Accounting and Finance

HR, Organizational Design, and Culture

Leadership, Governance, and Ethics

Digital Maturity

Research, Development, and Technology

Impact

Conclusion

This online survey is Step 2 in the Strengths & Weaknesses Diagnostic exercise.

After you have individually answered the survey questions as Step 1, meet as a team and discuss your answers to each question. And as a team, come to a mutually agreed answer for each statement for your company and document it using this online survey.

Complete the online survey as a team and submit 3 days before the T-Studio.

This survey is intended to give your company a big picture review of its strengths and weaknesses by functional area. This information will be used to help you make a clear assessment of where your company is today, and then to prioritize which changes are needed most to support your company’s transformation. It will also help the faculty and Seed staff better understand your business.

The survey is structured around the following functional areas:

Strategy and Innovation
Marketing
Sales/Business Development
Value Chain, Operations, and Performance Management
Accounting and Finance
HR, Organizational Design, and Culture
Leadership, Governance, and Ethics
Digital Maturity
Research and Development, Technology
Impact

You will review the answers with your BTA during the T-Studio, and identify the overall most important Strengths and Weaknesses for your company.

Email Address

Region

Business Transformation Advisor

Company Name

Please use the number scales below to indicate your level of agreement or disagreement with the following statements. The number scale is to be interpreted as follows:

1 - Strongly Disagree

2 - Disagree

3 - Neutral/Undecided

4 - Agree

5 - Strongly Agree

N/A - I don't know

	1	2	3	4	5	N/A
Our mission, vision and values are known, and internalized by our management team and staff members.
We have unique, hard-to-replicate capabilities and actively monitor competitors' social and environmental practices to maintain our competitive edge.
Our products/services are difficult to replicate, copy or substitute.
There are strong synergies among our various products and services.
We have a well-defined, data-driven and collaborative process for determining strategy and making strategic decisions.
We always have a 3-5 year strategic plan in action and consistently achieve our objectives on time, within budget, and with high quality and in the process of implementing.
We have a multi-year product/service pipeline driven by our research and customer feedback, with dedicated development staff collaborating closely with customer facing teams to bring new offerings to market.

Please use the number scales below to indicate your level of agreement or disagreement with the following statements. The number scale is to be interpreted as follows:

1 - Strongly Disagree

2 - Disagree

3 - Neutral/Undecided

4 - Agree

5 - Strongly Agree

N/A - I don't know

	1	2	3	4	5	N/A
We have a dedicated and experienced marketing team that consistently generates high-quality leads, driving measurable results in sales conversions and revenue growth.
We craft clear and compelling messages that resonate with our target audience, ensuring their perception of the brand aligns with our intended positioning in the market.
Our brand (organization name, product/service name, creatives/ logo,…) sends a message of global quality & excellence.
We have a process for keeping track of and quickly responding to the market’s/industry's changing needs and trends.
We have a clear Go-To-Market strategy for our products/services to customer/client/beneficiary segments that are most valuable and gear special services aimed at serving them.
We regularly (at least twice a year) measure our customer/client satisfaction through a variety of formal and informal methods.
We are satisfied with our customer loyalty and retention rate.
Our products/services make it hard for users to switch to alternatives.
Our product/service pricing is based on customer/client/beneficiary/competition based data collection and analysis.

Please use the number scales below to indicate your level of agreement or disagreement with the following statements. The number scale is to be interpreted as follows:

1 - Strongly Disagree

2 - Disagree

3 - Neutral/Undecided

4 - Agree

5 - Strongly Agree

N/A - I don't know

	1	2	3	4	5	N/A
Our Sales/Business Development team is experienced, with long-standing tenure, aligned with our goals and deep market/customer knowledge, ensuring consistent performance and long-term success.
Our sales compensation/commission structure is competitive and rewards ethical sales practices.
We have a channel management program that keeps our agents / resellers / distributors / merchandisers incentivized to sell our products / services and promote our brand well.
Our revenue streams are diversified among multiple customer/client segments with different purchasing/budgeting and payment behaviors.
We actively manage our sales funnel from lead generation and use a CRM system to track customer needs and feedback effectively.
We are satisfied with the rate at which we add new customers/clients.
We maintain regular communication with customers even after completing a project or service delivery and attend to their concerns.

Please use the number scales below to indicate your level of agreement or disagreement with the following statements. The number scale is to be interpreted as follows:

1 - Strongly Disagree

2 - Disagree

3 - Neutral/Undecided

4 - Agree

5 - Strongly Agree

N/A - I don't know

	1	2	3	4	5	N/A
We have an ERP system that integrates our organisation’s customer, supplier, financial and internal operational data.
We regularly (at least twice a year) analyze our supply chain for sustainability, efficiency, cost effectiveness and cash flow maximization.
We consider many of our suppliers to be our partners whom we work with to ensure cost effectiveness, quality and consistency of supply.
We have developed and regularly use updated process flow documents that describe our organisation’s processes.
Our operations consistently deliver output of predictable quality and meet deadlines, with minimal disruptions from internal coordination, material shortages, or labor issues.
Our company has minimal working capital tied up in inventory (un-invoiced work for service companies).
Our organization manages performance by setting measurable financial and non-financial goals with clear deadlines, cascading them to departments and employees. Visible KPIs keep employees informed about quality, delivery timeliness, and cost targets.

Please use the number scales below to indicate your level of agreement or disagreement with the following statements. The number scale is to be interpreted as follows:

1 - Strongly Disagree

2 - Disagree

3 - Neutral/Undecided

4 - Agree

5 - Strongly Agree

N/A - I don't know

	1	2	3	4	5	N/A
We maintain accurate and up-to-date separate audited financial statements for all associated entities, as applicable, in addition to the parent company.
We efficiently manage receivables and secure supplier credit terms that match or exceed those we offer to customers (ex - The company offers 30-day credit to customers and secures similar or better terms from suppliers, ensuring balanced cash flow management.
Our revenue streams and costs are predictable.
We have managers other than the Founders/CEO who are authorized to make varying amounts of payments.
Our company has clearly laid down financial and internal control procedures which support (rather than hinder) strategy implementation.
We regularly produce short term (up to 1 year) and medium term (1-5 years) financial forecasts which include thoughtful sensitivity analysis for modeling and addressing possible outcomes and scenarios.
Our organization has multiple established sources of credit and a strategy for funding working capital and long term investments.
An annual budget is prepared at multiple levels/functions of management. Actual results are analyzed monthly to make business decisions.

Please use the number scales below to indicate your level of agreement or disagreement with the following statements. The number scale is to be interpreted as follows:

1 - Strongly Disagree

2 - Disagree

3 - Neutral/Undecided

4 - Agree

5 - Strongly Agree

N/A - I don't know

	1	2	3	4	5	N/A
Our organization has specifically designated positions and clear reporting relationships which are documented in an organization chart which is shared with all employees in the organization. Each role has a written job description.
We change our organization structure to suit our strategy or market opportunity.
Our company has structured processes for talent acquisition and skill development, ensuring critical skill gaps are identified, addressed through transparent hiring, and bridged with targeted training by in-house or external experts.
Our organization consistently conducts annual performance reviews for all employees including Senior Management. The review is based on agreed upon goals and/or measurable performance indicators.
Our organization has a formal recognition scheme that rewards and recognizes employees for behaviors and achievements that are clearly defined.
Our organization fosters open and honest communication, encouraging team members to share their thoughts freely and connect with anyone, regardless of hierarchy, without fear of reprimand.
Employees and managers in different departments/units freely interact with one another and are aware of events and initiatives in other departments.
Tolerance for risk and failure are embraced in our organisation. Lessons learned are collated and shared within the organisation.
Our employee retention rate is great and most of our team have been with the company for a long time.
Through annual employee satisfaction survey, we gauge our employees' engagement levels, and also use the findings to build a positive work environment and employee relations.
We have an Employee Stock Ownership Plan or profit sharing scheme that enables employees to have a sense of responsibility for the welfare of the business.
Our company fosters inclusion through non-discriminatory hiring, pay parity, and workplace practices. We have policies to prevent workplace harassment and train employees on awareness and understanding of diversity, equity, and inclusion.

Please use the number scales below to indicate your level of agreement or disagreement with the following statements. The number scale is to be interpreted as follows:

1 - Strongly Disagree

2 - Disagree

3 - Neutral/Undecided

4 - Agree

5 - Strongly Agree

N/A - I don't know

	1	2	3	4	5	N/A
There is a deliberate communication scheme within our organization. Employees are kept knowledgeable about company strategy, goals, initiatives, achievements, and personnel changes in different ways including all-staff, one-on-one meetings, or email.
We have a capable management team. Our leaders consistently demonstrate both leadership as well as functional area expertise.
Decisions are made at all levels in the organization. When issues arise that require senior leadership to engage, they are escalated.
Our organization has a robust succession plan to ensure immediate second-line leaders are available both at the department level and within the top leadership team.
We have an independent board chosen for their expertise and commitment, actively ensuring management accountability and the organization’s well-being.
Our organization has a comprehensive business disruption management and recovery plan.
Our company has a documented policy/manual that guides all employees on ethical and compliance matters if and when they arise.
We have conducted risk assessments and/ or independent auditing, that ensures our company is not at risk for any regulatory or financial compliance issues.
Our company has an equal representation of women on the board or the leadership team.
We have measures currently in place to protect sensitive data from unauthorized access and regularly review these measures.

Please use the number scales below to indicate your level of agreement or disagreement with the following statements. The number scale is to be interpreted as follows:

1 - Strongly Disagree

2 - Disagree

3 - Neutral/Undecided

4 - Agree

5 - Strongly Agree

N/A - I don't know

Please use the number scales below to indicate your level of agreement or disagreement with the following statements. The number scale is to be interpreted as follows:

1 - Strongly Disagree

2 - Disagree

3 - Neutral/Undecided

4 - Agree

5 - Strongly Agree

N/A - I don't know

	1	2	3	4	5	N/A
We feel encouraged to share new ideas or innovations and there are channels or programs in place to support and promote our ideas within the R&D function.
We have established R&D team/function with access to adequate resources (budget, time, tools) to effectively develop and test new ideas and products.
There are clear metrics to measure the success of R&D/new products or strategic offerings from our organization.

Please use the number scales below to indicate your level of agreement or disagreement with the following statements. The number scale is to be interpreted as follows:

1 - Strongly Disagree

2 - Disagree

3 - Neutral/Undecided

4 - Agree

5 - Strongly Agree

N/A - I don't know

	1	2	3	4	5	N/A
Our vision, mission and values are geared towards creating a positive impact on our stakeholders, our community and the planet.
As part of our social responsibility, we engage stakeholders to support SDGs and evaluate suppliers on social and environmental practices, including gender equality, fair wages, environmental impact, and ethical standards.
Our facilities are designed to be gender-inclusive, disabled-friendly, and environmentally sustainable, incorporating solutions like solar panels and recycled materials to minimize environmental impact.

The current digital tools and technology provided by the organization are sufficient for to work efficiently and achieve our goals.

We feel adequately trained to use the digital tools and platforms available.

Routine tasks and processes in our organization across departments are automated.

We have developed systems that allow our customers to engage with us seamlessly to know about their projects anytime.

Thank you for your time in filling out this diagnostic. To conclude, please list your company's top business challenges that may not have already been addressed by this survey.