Thank you for submitting this information. Once all required information and photographs are received, Batch Bicycles will begin evaluating the claim and reply with a Warranty Case Number. Please reference this Case Number in future correspondences. If the provided photographs are deemed insufficient to properly evaluate a claim, a return label will be issued to retrieve the frame for further inspection. Batch Bicycles makes every effort to minimize your customer's downtime. All claims are handled on a first in, first out basis. Any missing information or photographs could result in delays or denial of the warranty claim.
*By submitting this form, you agree to receiving phone calls
from the Batch team to assist you with your warranty claim and the recording of
those phone calls for quality purposes.