Thank you for your interest in 
Metrocrest Services!
Before you fill out the application, here are a few things to know:

  • If you need help with rent or utility bills, it may take 1 to 2 weeks for us to review your application.
  • After we review your application, we'll reach out to discuss next steps.
  • Assistance is available on a first-come, first-serve basis. Please note that financial assistance is not guaranteed.
  • We offer more than just help with rent or utility bills. If you want help finding a new job or learning how to better manage your budget, please complete an application and select coaching.

Thank you for your interest in Metrocrest Services. We understand that our process to apply for help does not fit everyone’s needs.

If you are facing immediate eviction, you can contact Dallas Eviction Advocacy Center (Dallas Eviction Advocacy Center – Dallas Eviction Advocacy Center (dallaseac.org) at info@dallaseac.org or 469-436-2704.


You can also call 2-1-1 or visit findhelp.org to look for more resources.


We offer more than just help with rent or utility bills and we would love for you to join us at one of our upcoming workshops or events. They’re always free and can provide you with a lot of knowledge and resources that may help you. Click here to view upcoming events.


If you have any questions, you call us at 972-446-2100 or email info@metrocrestservices.org.


Our office is open Monday through Friday, 8:30 AM to 4:30 PM.


We are located at: 1145 N. Josey Lane, Carrollton, TX 75006

Metrocrest Services provides short-term emergency assistance to improve life situations of residents.

To start the process of receiving services, please fill out the following pre-screening application to help match you with the program(s) that will best fit your need. Assistance and referrals are subject to program eligibility and availability. The entire form should take 5-10 minutes to complete.


For questions or assistance filling out the form, please leave a voicemail for Metrocrest Services staff at 972-446-2100.
 APPLICATION FOR SERVICES
General Information







Thank you for filling out a Metrocrest Services Application. We have determined you are ineligible for services at this time, for the following reason: 

Currently living outside of the service area.
 
We understand the urgency of your situation, especially during these challenging times. A complete list of additional helpful resources can be found online at www.findhelp.org 




Contact Information


















Household Information













Household Members
Please provide the names, birthdate and gender of all household members. Click on "Add another household member" to add more members.













Assistance
Metrocrest offers the following types of assistance:
  • Coaching: Support and tools to help you set goals and build the future you want.
  • Homeless Resources: Help with getting IDs and connecting to resources to get you back on your feet.
  • Senior Services: Helping seniors with food and connecting them to other services they may need.
  • Temporary Financial Support: One-time help with rent, utilities, or mortgage. First-come, first-served, and not guaranteed.



Employment Information





Housing Assistance

Due to high demand, we are not accepting applications for rent or mortgage assistance at this time. If you select “Rent" or "Mortgage" when filling out this application, you will get an email saying your request was declined. Applications will reopen on April 1 and will be processed on a first-come, first-served basis. 

 

If you are facing immediate eviction, please contact Dallas Eviction Advocacy Center at info@dallaseac.org or 469-436-2704. For information on other temporary financial assistance programs in the area, please call 2-1-1 or visit findhelp.org. Thank you for your patience and understanding.

Metrocrest is only able to provide one-time assistance to cover current and/or future months of assistance.



$



Once you have received a writ of possession, Metrocrest Services is no longer able to assist you with your housing efforts. We may be able to provide other services to you in our Workforce, Financial Empowerment or Pantry services upon your request.




Utility Assistance
What type(s) of utility assistance are you requesting?
Gas Assistance






$
Electric Assistance






$
Water Assistance






$
Current Crisis


Yes No Unknown
Household Financials


Household Income

Please list the total amount the adults (18 and older) in your household receive each month for the following:
Use whole numbers only. Do not enter $, commas, or periods. Example: 40000.
$
$
$
$
$
$

$
Total based on amounts input above
Certifications

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

(1) mail: U.S. Department of Agriculture
Office of the Assistance Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410; or
(2) fax: (833) 256-1665 or (202) 690-7442; or
(3) email: program.intake@usda.gov.

This institution is an equal opportunity provider.


Because Metrocrest's food pantry is supported in whole or in part by financial assistance from the Federal Government, we are required to inform you that:

  • We may not discriminate against you on the basis of religion or religious belief; a refusal to hold a religious belief; or a refusal to attend or participate in a religious practice.
  • We may not require you to attend or participate in explicitly religious activities (including worship, religious instruction, or proselytization), and any participation must be voluntary.
  • We must separate in time or location any privately funded explicitly religious activities from those supported with direct Federal financial assistance.
  • To find other federally funded organizations offering similar services, contact the USDA Hunger Hotline:

o   Phone: 1-866-3-HUNGRY or 1-877-8-HAMBRE (7:00 AM - 10:00 PM ET)

o   Text: 914-342-7744 with keywords like 'food', 'meals', etc.

o   Texas-specific: Call TDA at 877-TEX-MEAL or email SquareMeals@TexasAgriculture.gov


This written notice must be given to you before you enroll in the program or receive services from the program, unless the nature of the service provided or exigent circumstances make it impracticable to provide such notice before we provide the actual service. In such an instance, this notice must be given to you at the earliest available opportunity.


I certify that I am a member of the household at the address provided and, on behalf of the household, apply for USDA Foods through The Emergency Food Assistance Program. All information provided is true and correct to the best of my knowledge, including any information submitted by an authorized representative. I understand that inappropriate behavior may result in loss of services.   


Social Security numbers are not required to receive food, rental, or utility assistance.

I authorize Metrocrest Services to verify my information and to exchange details about my circumstances with other human service agencies, government entities, and organizations as needed to determine eligibility and identify additional resources. All information will be treated as confidential.


In consideration of the services provided by Metrocrest, I agree that I, my heirs, and legal representatives will not hold Metrocrest or its affiliates liable for any injury, death, or property damage arising from my participation in Metrocrest programs. I waive any rights to claims resulting from such incidents.