Project Air (Shopping)

watchLAB welcomes you to the pre-qualifying online survey for Project Air (Shopping)!

Topic: Shopping
Genders: All
Ages: 18+
Sessions Available: September 23- September 26
Type of study: Virtual 1-on-1 Discussion
Length: 1 hour
Location: Seeking participants Nationwide
Incentive: $125 (Payment would be mailed to you as a check. We estimate that checks would be mailed out about 6 weeks after the last interviews for this study have been completed.)

Before you get started -- some stuff you should know:

After you fill out the survey, we will review your responses. If you appear to be a possible match to our client's research criteria we will call you to verify your responses and ask you some additional questions to determine if you fully qualify. Please note that simply filling out the survey does not automatically qualify you for the study. Also, due to a potential high volume of responses, we may only be able to respond to those who appear to be a possible match.

The world has Swiss Banks. We have our Online Community. Both are highly confidential and secure -- only with us, you don't have to worry about retina scans and fingerprints. Any information you share with watchLAB will never be given to any clients or third parties without your explicit permission as part of a paid market research study.

Ready to start the survey?

Contact & Basic Info

First Name

Last Name

Mobile Phone

Birthdate (mm/dd/yyyy)

Age

Gender

Ethnicity

Do you identify as being LGBTQIA+?

City

State

Zip Code

Metro Area

Urbanicity

Highest level of education attained

Marital Status

Employment Status

What is your job title?

What organization do you work for?

What does your organization do? What industry is it in?

Household Income

Technology Details

Which, if any, of the following devices do you own?

DesktopLaptopSmartphoneTabletE-ReaderNone of the above

Does your computer have a webcam you would be willing to use during this remote interview session?

YesNo

Does your desktop/laptop have a working and connected mouse that you can use during your session?

Yes, I have a mouse Yes, I have a trackpadNo

Do you have working speakers and a microphone or a working headset that can be used for audio for your desktop/laptop?

Yes, I have working speakers and a microphone Yes, I have a working headset that can be used for audioNo

What type of Internet connection do you have on your desktop/laptop computer?

High speed (like Cable modem or DSL) Dial-up

What operating system does your computer run on?

Windows (8.1or higher) Mac (OS X 10.9 or higher) Chromebook (Chrome OS)Other

Does your desktop/laptop computer allow you to connect to remote meeting software (such as Zoom) and/or do you have administrator rights for your computer?

YesNo

You may be asked to share your desktop/laptop screen during the session. Would you be comfortable doing so?

YesNo

Would you be willing to install Zoom on your desktop/laptop for your interview?

YesNo

What is the make, model, and OS of your smartphone?

Do you currently have the ability to access personal email via a mobile email app on your smartphone?

YesNo

Are you willing to install the Zoom app (or another similar type of software app) on your smartphone?

YesNo

Are you willing to enable the meeting app to access your smartphone’s camera and microphone for this research?

YesNo

You may be asked to share your smartphone screen during the session. Would you be comfortable doing so?

YesNo

Please tell us...

Sometimes we are looking for participants with knowledge of particular occupations and/or industries. Other times, we want to avoid certain industry-knowledge. Do you, or does any member of your household or immediate family, work currently or in the past, in any of the following occupation areas or industries? Select all that may apply.

Internet security or ITAn ISP company (internet or web provider – e.g., AOL)Software or app design/development (UI/UX design, programmers, engineers, product managers, information architects, etc.)Web/software/app consultancy (UI/UX design, programmers, engineers, product managers, information architects, etc.)A hardware, software or mobile device companyGraphic designPrint, online, radio, or television broadcast news or mediaA social media company (e.g., Twitter, Facebook, YouTube)Public relationsAdvertisingMarketingMarket research, user research, analytics research, design researchRetailAn e-commerce company (e.g., Amazon)A consumer electronics and/or services companyA government agency as an elected officialBanking, savings & loan, or other financial institutionInsurance, brokerage, or any other financial servicesNone of the above

Do you identify as having any of the following which affects your daily functions?

Vision Impairment which is a decrease in the ability to see that causes problems that cannot be fully corrected by usual means such as glasses or contacts (for example, needing/ using a screen reader, using the zoom feature on your computer screen, or being colorblind, etc.) or prevents you from seeing at all.Deaf or Hard of Hearing which is a decrease in the ability to hear (for example needing/ using hearing aids, needing to turn the volume high on your computer, TV, etc.?) or prevents you from hearing at all.Cognitive Impairments that impact your daily mental functions (for example, having Bipolar Disorder, PTSD, Dyslexia, ADHD, Alzheimer’s, or Dementia)Motor Impairments which decrease your mobility or ability to use any body part(s) (for example, needing/ using assistive devices such as a special keyboard/ mouse, a wheelchair, cane, etc.)None of the abovePrefer not to say

Which of the following retail sites or apps have you personally purchased from in the last 6 months? Your purchase could have been from any category (e.g., groceries, clothes, electronics, etc.). By “purchased”, we mean buying something instead of visiting.

Target Walmart Amazon Wayfair Costco Temu None

How many purchases have you personally made in the past 6 months?

Target

Walmart

Amazon

Wayfair

Costco

Temu

Do you have any credit or debit cards from or associated with the retailers below? These could be credit or debit cards that you must apply for through the retailer, or they may be a branded card issued through another financial institution.

Please rate your impression of the following brands on a scale from 1-10, with 1 being extremely dislike and 10 being extremely like.

Target

Walmart

Amazon

Wayfair

Costco

Temu

You mentioned you have an Amazon credit card. Which of the following Amazon credit cards do you currently have and use?

Prime Visa (issued by Chase Bank; credit card that can be used everywhere where Visa is accepted)Amazon Visa (issued by Chase Bank; credit card that can be used everywhere where Visa is accepted)Prime Store Card (issued by Synchrony Bank; store credit card that can be used on Amazon.com and Amazon physical stores e.g., Whole Foods Market, Amazon Fresh)Amazon Store Card (issued by Synchrony Bank; store credit card that can be used on Amazon.com and Amazon physical stores e.g., Whole Foods Market, Amazon Fresh)Amazon Secured Card (issued by Synchrony Bank; secured credit card that can be used at Amazon.com and Amazon physical stores and requires a security deposit to be submitted to the bank which is held as collateral for the account)Amazon Business Prime American Express (issued by Amex; credit card that can be used everywhere where Amex is accepted)Amazon Business American Express (issued by Amex; credit card that can be used everywhere where Amex is accepted)Other: _______

You mentioned you have a Prime Visa or Amazon Visa. I am going to read off some different activities one may do with their credit card online. Please tell me which if the following, if any, do you do on the Chase app/site, on the Amazon app/site, or on neither site/app for you Prime Visa or Amazon Visa.

Chase App or Website

Check current card balance Review transactions View statements Make a payment Update personal information Manage authorized users None of the above

Amazon App or Website

Check current card balance Review transactions View statements Make a payment Update personal information Manage authorized users None of the above

You mentioned you have a Prime Store Card, Amazon Store Card, or Amazon Secure Card. I am going to read off some different activities one may do with their credit card online. Please tell me which if the following, if any, do you do on the Amazon app/site for your Prime Store Card. Amazon Store Card, or Amazon Secure Card.

Amazon App or Website

Check current card balance View credit limit View payment due date Make a payment I do not do any of these activities on Amazon with this card

Are you aware that you may be able to “link” your Prime Visa or Amazon Visa to your Amazon account where you can view your card’s balance, payment due date and credit limit through the Amazon website/app? Please select one statement that best represents you.

Yes, I am aware of this feature with this credit card and my card is linked to my Amazon accountYes, I am aware of this feature, but I do not have my card linked to my Amazon accountNo, I was not aware of this feature, so I do not have my card linked to my Amazon account

Are you aware that you may be able to “link” your Prime Store Card, Amazon Store Card, or Amazon Secure Card to your Amazon account where you can view your card’s balance, payment due date and credit limit through the Amazon website/app? Please select one statement that best represents you.

Is your Prime Visa or Amazon Visa set as your default payment on the Amazon website/app?

YesNoI'm not sure

Is your Prime Store Card, Amazon Store Card, or Amazon Secure Card set as your default payment on the Amazon website/app?

YesNoI'm not sure

Do you currently have a Prime membership?

YesNo

Which of the following ways do you typically access Amazon? SELECT ALL THAT APPLY

Amazon app on smartphoneAmazon mobile website site on smartphone browserAmazon website on desktop/laptopOther: ______________

In detail, please describe the last time you made an online purchase. When was it? What did you buy? Why did you need to buy this item? Were you happy with your purchase?