Operation Unity Shield Community Partner Agreement

Operation Unity Shield Banner
A Regional Collaboration to Eliminate Veteran Suicide through Reintegration, Connection, and Community Care
Purpose
This agreement establishes a cooperative relationship between Operation Unity Shield (OUS) and the undersigned Community Partner Organization.
Operation Unity Shield is a regional collaborative initiative led by:
  • National Veterans Transition Services, Inc. (NVTSI.org),
  • San Diego Veterans Coalition (SDVC), and
  • AMFM Healthcare,
and operates under the SSG Fox Suicide Prevention Grant Program administered by the U.S. Department of Veterans Affairs.
Geographic Reach. OUS is designed for coordinated implementation across San Diego, Riverside, Imperial, Orange, and Los Angeles Counties, creating a unified Southern California prevention and reintegration network for active duty, Veterans, Guard, Reserve, spouses, and families.
Collective Intent and Strategy (Closing the Gaps)
Our collective intent is to address and close gaps across the five Social Determinants of Health (SDOH) that most influence suicide risk and reintegration outcomes:
  1. Economic Stability – employment, entrepreneurship, income continuity, and financial readiness
  2. Education Access & Quality – upskilling, certifications, training pathways, career readiness
  3. Health Care Access & Quality – physical health, behavioral health, substance use support, clinical continuity
  4. Neighborhood & Built Environment – stable housing, transportation, safe environments, access to services
  5. Social & Community Context – belonging, peer connection, family resilience, civic engagement
OUS activates a coordinated, measurable strategy by leveraging:
  • Human capital: peer sponsors, clinicians, case managers, mentors, navigators, employers
  • Financial capital: aligned funding streams, philanthropic support, employer investment, braided resources
  • Technology: interoperable referral/analytics, predictive matching, and digital transition management
Program Backbone and Technology Enablers
OUS is an integrated system anchored by SDVC’s collective impact infrastructure and enabled by shared technology:
  • myTT365.online (NVTSI): Digital transition management platform engaging TSMs up to two years prior to separation
  • VeteranMatch AI & SpouseMatch AI: Predictive analytics tools that match Veterans and spouses to right-fit jobs—reducing time-to-hire, increasing retention, and promoting advancement
  • REBOOT Workshops™ (NVTSI): Behavioral reintegration cohorts restoring identity, purpose, and community connection
  • OnwardOps.org / VA Veteran Sponsor Initiative (VSI): Enrollment one year pre-separation, sponsor matching, and structured continuity of support
  • AMFM Healthcare: Clinical collaboration, escalation pathways, and behavioral health integration
  • 211 San Diego CIE: Cross-sector referral, tracking, and analytics backbone; closed-loop service coordination
  • Coordinated Access Network (CAN): A secure, cloud-based one-stop intake and referral portal that connects people in need to multiple social service providers and resources, enabling streamlined eligibility screening, warm handoffs, and coordinated follow-up across the OUS partner network.
Regional Scaling (Orange & Los Angeles). OUS employs the same design logic—shared measurement, closed-loop referrals, and coordinated partner roles—to extend the model across Orange County and Los Angeles County, enabling multi-county continuity for individuals who relocate or commute across county lines.

For Operation Unity Shield (Lead Partners):

Maurice D. Wilson, MCPO, USN (Ret.)

President & Executive Director – NVTSI / REBOOT Workshops™

1st Vice President – San Diego Veterans Coalition


From Transition to Triumph — Together, We Are the Shield.

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Community Partner Commitments
As an Operation Unity Shield Community Partner, your organization agrees to contribute to OUS in the following ways (scaled to partner capacity):
1) Raise Suicide Awareness & Prevention Literacy
  • Share OUS-approved prevention messaging and resources across staff and public channels
  • Participate in coordinated campaigns (e.g., Suicide Prevention Month)
  • Encourage staff/volunteer participation in prevention trainings when available (gatekeeper/safeTALK/ASIST)
2) Leverage & Align Resources (SDOH-Driven)
  • Align services and resources to one or more SDOH domains listed above
  • Coordinate with relevant SDVC Action Group(s) and/or OUS workstreams
  • Participate in cross-county coordination where clients have ties to San Diego, Riverside, Imperial, Orange, or Los Angeles
3) Promote Operation Unity Shield Marketing & Outreach
  • Amplify OUS outreach via newsletters, websites, social media, events, and community briefings
  • Display OUS partner affiliation as appropriate
  • Participate in joint recruitment events for sponsors, mentors, employers, and volunteers
4) Refer and “Warm Handoff” Military-Connected People
  • Refer and/or warm-handoff service members, Veterans, Guard/Reserve, and spouses to:
    • myTT365.online (transition planning + coaching)
    • VeteranMatch AI / SpouseMatch AI (career alignment + employer matching)
    • OnwardOps.org (sponsorship and continuity)
    • REBOOT Workshops™ (identity/purpose reintegration)
    • 211/CIE and/or CAN (one-stop intake, navigation, and closed-loop referrals)
5) Participate in Shared Measurement & Outcomes (as applicable)
  • Support referral tracking and outcome documentation through CIE and/or CAN, or other approved reporting channels
  • Contribute non-identifying metrics and lessons learned to strengthen regionwide performance
  • Share anonymized success stories for collective learning and reporting under SSG Fox
6) Strengthen Collective Capacity
  • Participate in coalition convenings, summits, or Action Group meetings
  • Support volunteer recruitment (peer mentors, sponsors, outreach)
  • Assist with sustainability planning (fundraising leads, employer sponsorships, in-kind support)
Lead Organization Commitments (NVTSI + SDVC + AMFM Healthcare)
Under the VA SSG Fox Suicide Prevention Grant, the lead organizations commit to:
  • Convening partners and maintaining coordinated operations across participating counties
  • Providing standardized messaging, templates, and onboarding materials for partners
  • Offering training opportunities and implementation support aligned to SDOH and prevention pathways
  • Coordinating clinical escalation pathways with AMFM Healthcare (and appropriate local/VA resources)
  • Ensuring that CAN and CIE are used consistently (as applicable) to support one-stop intake, closed-loop referrals, and measurable outcomes
  • Producing required VA reporting and regional impact summaries with partner inclusion/recognition

COMMUNITY PARTNER INFORMATION













COMMITMENT TO THE INITIATIVE





MARKETING AND OUTREACH


REFERRAL AND SUPPORT



MEASUREMENT AND OUTCOMES


VETERAN AND MILITARY FAMILY ENGAGEMENT METRICS








ADDITIONAL COMMENTS

AUTHORIZATION
Term and Renewal

This agreement is effective upon signature and remains active for
one (1) year, with automatic renewal unless amended or terminated by eitherparty in writing.

Authorization




Contact Information