Terms and Conditions
1. Reseller Partners must be authorized an approved DTEN Partner.
2. All Try it to Like it opportunities must involve a Midwich authorized reseller/dealer and will require a conditional Purchase Order. Midwich.us cannot transact with end user.
3. Program is available to dealers with open terms in good standing. Established purchasing terms apply for partners without open terms. Credit Card accounts may request to participate; however, if there is a returned product, credit will go on account to be used towards the next purchase.
4. Midwich is not responsible for shipping charges – Reseller/Partner is responsible for all shipping costs.
5. Midwich has the right to deny any Try It To Like It opportunities.
6. Midwich reserves the right to ship a like new product with full manufacturer warranty and right to return in 30 days.
7. If a return is inevitable, reseller/partner must contact RMA@midwich.us with your PO number and/or Midwich Invoice number and request a return:
a. Product must be returned in A-stock or like new condition with all original packaging, complete with all original components.
b. Place original box “inside an outer box” with sufficient packaging complete with ALL original components.
c. Do not write on or remove labels on original manufacturer box. d. Include a copy of the RA form with your return and reference the RA number on the return shipping label.
d. If a product comes back incomplete, missing original packaging or damaged, a restocking fee anywhere from 15% to 90%, will be assessed based on the condition it was received in.