Contact SATO Technical Support

Please use the form below for communication with Technical Support. We recommend not sending an email as this form will get near immediate attention than regular e-mail. Be sure to complete the form with as much detail as possible so that we may assess your situation and provide assistance.

If you are obtaining a Service Request, Please allow one business day for SATO Technical Support to Respond to your Request. Please wait for a Service Request Number and an attached Service Request Form to be issued before sending in your printer for repair.

If you encounter a problem with the form, please call the tech support team at 704-644-1660.

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