Working with Trauma Quality Mark Self-Assessment Questionnaire

Working with Trauma Quality Mark Self-Assessment Questionnaire - Silver level

How to complete this Questionnaire
The six units of the Working with Trauma Quality Mark have a set of corresponding questions below. We recommend you complete the Questionnaire together with other people in your team. Please answer yes or no to each question and once completed we will contact you to discuss your Application and Questionnaire responses.

If you have any questions
Please do contact Esther McCreight, Head of Quality, Training and Networks, One Small Thing estherm@onesmallthing.org.uk

Trauma-informed approach and practice At Silver level, organisations and services will have embedded and implemented a trauma-informed approach and practice for at least the past three years or more. This will included embedding and implementing:

i) the six core values of safety, trust, collaboration, choice, empowerment, and cultural consideration

ii) an understanding of trauma and its impact, so it is both recognised and responded to, together with an active reduction in the possibility of re-traumatisation

iii) a relational and a person-centred approach

iv) a culturally-responsive and gender-responsive approach.

Your name

Your role

Your email

Your organisation

Q1 I have attended a Quality Mark Information Workshop with One Small Thing

YesNo

Q2 We have been embedding and implementing a trauma informed approach and practice (see above for detail) for the previous three years or more

YesNo

Please note that if the answer is no to the above question, then you will not be eligible to apply for Silver level and would apply for Bronze level. The Bronze Self Assessment Questionnaire can be found here.

Unit One
Trauma informed standards of operation and administrative commitment

1. Each of our policies and operational procedures are trauma-informed as outlined above.

YesNo

2. The voices and experiences of those who use the service are represented within the design and planning of services.

YesNo

3. The voices and experiences of those who use the service are represented in strategic-decision making e.g. trustee board positions, part of an advisory group, on recruitment panels etc.

YesNo

3. We support all team members to be accountable and responsible for their work.

YesNo

4. Good teamwork takes place in our organisation. Team members trust one another and there is a strong ethos of collaboration.

YesNo

5. We can demonstrate how we work in a collaborative way with other organisations or services.

YesNo

Category Two
Trauma informed standards of leadership and governance

1. We can show the ways the trustee board or governors (or similar) understand and actively drive the trauma-informed approach of our organisation or service.

YesNo

2. We have roles such as Trauma Leads or Trauma Champions or a Trauma Informed Working Group (or similar) that support the ongoing organisational or service's implementation of a trauma-informed approach and practice.

YesNo

3. We regularly communicate the progress of our trauma-informed approach both externally and internally.

YesNo

4. Our organisation or service's strategic or business plan (or similar) have the six core values embedded.

YesNo

5. We have various opportunities where the team provide input into the organisation or service's strategic or business plan (or similar).

YesNo

6. The team contribute regularly and meaningfully to the development of service delivery.

YesNo

Unit Three
Trauma informed standards of workforce development and human resources

1. We have a recruitment strategy that relates to the six core values.

YesNo

2. We can demonstrate that all the team and trustees take part in trauma informed training and learning.

YesNo

3. Our inductions process for all new team members, trustees and volunteers considers the six core values.

YesNo

4. We have a variety of ways that we prioritise our team's safety and wellbeing.

YesNo

5. We have an accessible policy that details staff supervision or 121's.

YesNo

6. We have opportunities for staff to develop their trauma informed practice including opportunities for them to become Trauma Champions.

YesNo

Unit Four
Trauma informed standards of the physical environment

1. We can demonstrate how we implement the five core values of trauma-informed practice within the physical environments we use.

YesNo

2. We have a system that ensures the needs of staff are recognised and responded to within the physical environment.

YesNo

3. We are confident team can explain how they are encouraged to practice self-care at work.

YesNo

4. We complete regular 'walk-throughs' to assess the physical environment we work in.

YesNo

Unit Five
Trauma informed standards of cultural-responsiveness, gender responsiveness, and person-centred approach

1. We can provide examples that demonstrate how cultural competency is practised throughout our organisation.

YesNo

2. We can demonstrate how we work in ways that are inclusive to different communities in the UK.

YesNo

3. We understand how the intersectionality of people's disability, ethnicity etc can impact both upon the team and the people accessing our service.

YesNo

4. We have an organisational process of how we meet the needs of the people who use our service.

YesNo

Unit Six
Trauma informed standards of quality assurance

1. We regularly monitor our progression and development of our trauma-informed practice.

YesNo

2. We can provide a range of examples of how we build upon and improve our trauma informed practice.

YesNo

3. We can demonstrate how the team have different opportunities to provide feedback about the organisation.

YesNo

4. We can demonstrate a range of ways for those who use our service to give confidential feedback about our organisation.

YesNo

If you have answered no to any of the above questions and wish to apply for Silver, please outline how you will address each of the 'no' answers. If you have answered yes for all the questions, please put n/a.

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