Zoetis values its customers. The intent of this form is to
facilitate the reporting of suspected adverse events, including adverse reactions,
lack of expected efficacy, product quality issues, or human exposure, involving
Zoetis products.
- Adverse Event is any observation or suspected
reaction in an animal that is unfavourable and unintended and occurs after any
use of a Zoetis product. The term Adverse Event includes events related to adverse
reactions, suspected lack of efficacy, suspected product quality complaints,
and suspected human exposure to a Zoetis product.
- Adverse Reaction is a specific type of adverse event
in which the administration of a Zoetis product may result in a harmful and/or
unintended effect on an animal.
- Lack of Efficacy is when a Zoetis product appears not
to have the expected efficacy or does not meet the user’s expectations of
efficacy.
- Product Quality Complaint is the deterioration or failure of a Zoetis product to meet approved
specifications, including labeling and packaging defects.
- Human Exposure describes
any exposure of a human to a Zoetis product, which may involve a reaction or be
asymptomatic.